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IT Operations Supervisor Contract to Hire Irving, TX (on-site) Summary: Seeking an IT Operations Supervisor for data center operations. Located in Irving TX, the IT Operations team is responsible for data centers and IT infrastructure supporting 700+ locations across the country, as well as Service Centers. The successful candidate will have experience providing support for and maintaining data center IT infrastructure and Microsoft technologies. The position will work with management, system engineers, software development groups, the IT help desk, and IT project managers to support and maintain these IT systems and networks. Reports To: IT Operations Manager Minimum Qualifications: Bachelor's Degree or equivalent 5+ years of experience in various IT operations disciplines including Active Directory/identity management, LAN administration, desktop support, email systems, backup systems, monitoring and alert systems, server administration and storage device management. Established experience and a passion for providing exceptional customer service. Confidence interacting with a wide range of people from clerical staff, network specialists, developers, senior management, and vendors. Proven troubleshooting skills. Physical qualifications required to perform the job function to lift 25 lbs., climb stairs, sit for long periods of time. Expertise with Windows server OS and administration of various operations applications Proficiency to read, write and communicate orally the English language, especially I.T. technical terms and concepts. Ability to use Microsoft Word, Excel, and Outlook. Competence to operate a personal computer, printers and external computer peripherals. Must possess ability to work under pressure. Must possess ability to multi-task. Ability to organize multiple work tasks and prioritize them to meet specific deadlines. Preferred Qualifications: Certified in one or more of the following areas: AWS, Azure, CCNA, MCSE, VMware Skilled in technical writing to develop operations manuals/guides. Experience with utilizing support ticketing systems 1 + years in a team lead or supervisory role. Working Conditions: Office environment, with minimal travel required. Requires occasional after-hours and weekend work. Supervisory responsibilities: Lead/Coach/Mentor Essential Job Functions: Manage and maintain datacenter systems and networks. Escalate operations outages and security issues though clear and concise communication. Provide technical support and guidance to IT engineers and application owners. Manage and maintain Active Directory environment. Manage monitoring tools across networks, systems, and applications. Resolve and remediate operational issue and security vulnerabilities in a Windows environment. Manage critical backup and replications application. Administer patch management and patch delivery solutions. Create and maintain IT operational documentation. Assist engineering in the design and implementation of technical solutions. Coordinate and communicate with operations and security centers. Lead/Mentor team by setting a professional example and clear direction Develop and maintain runbooks and procedural guides related to operational areas assigned. Train and transfer knowledge to other members of the team. #IND-SPG #CB-SPG #Mon-SPG #Dice-SPG
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.Vacancy expired!