Vacancy expired!
- Manages Enterprise Network engineering and operations team
- Provides technical oversight across systems and architectures.
- Provides a holistic view of the production environment for both technology and business management, working closely as a trusted partner for senior business heads.
- Provides guidance on feedback reviews with development managers, ensuring outstanding issues are tracked to closure, particularly long-term strategic fixes.
- Performs controlled resolution of incidents and problems including prioritization and escalation to relevant groups when appropriate, root cause analysis of all problems with follow-through to resolution.
- Consults with the primary stakeholders of the application in conjunction with development managers in order to understand the strategic objectives of users.
- Requires awareness of audit and compliance related issues.
- Contributes to formulation of strategies for network growth and stability.
- Champion initiatives to enable network high availability for Business-As-Usual which includes monitoring, failover and resiliency
- Ability to handle incidents, problems and change at a global enterprise level.
- Responsible for delivery of end results and shares responsibility for budget management which directly impacts
- Network Operations; accountable for resource planning.
- Manages customer satisfaction requirements of operational procedures to achieve a suitable outcome for all stakeholders
- Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information with inherent confidence with operations and technology partners on a regional or global basis.
- Focus on people development, evaluating subordinates' performance and making decisions on pay increases, hiring, terminations and other personnel actions.
- Performs other duties and functions as assigned
- 7+ years of hands-on work within large scale networking environment
- Demonstrated experience with mentoring and experience in people management
- Senior stakeholder management experience
- Fundamentals of Networking and demonstrated experience supporting very large scale network environments.
- Experience using call/ticketing software
- Moderate level understanding of TCPIP routing and switching, along with network design best practices
- Moderate level understanding of BGP, OSPF, Network Security, Switching topologies, and Cloud networking.
- Experience writing technical specifications is recommended.
- Ability to interface with business areas and effectively translate business needs into technology based business solutions.
- Strong customer service orientation.
- Ability to keep abreast of new technological and or/procedural developments and demonstrate knowledge and expertise with software tools and an ability to evaluate solutions.
- Ability to deal with and resolve ambiguity.
- Strong leadership, planning and project management skills.
- Excellent written and verbal communication skills
Vacancy expired!