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job summary:
Work Experiences:- 6+ years of digital design experience required
- Self-motivated and able to work in a fast-paced environment while adhering to strict deadlines
- Professional demeanor, effective listener, clear presenter, and succinct writer
- Ability to analyze, articulate, and solve complex problems and concepts to make effective business decisions
- strong interpersonal, written, verbal communication, and presentation skills, with the ability to interface effectively with individuals at various levels, both internally and externally
- Ability to effectively prioritize workload in a frequently changing environment while remaining detailed and organized
- Exemplifies passion for the business and leads by example with a solution-oriented style
- Working knowledge of eCommerce search tools (EG: Algolia, Elastic Search, Bloomreach, KiboCommerce, ContentStack)
- Working knowledge of eCommerce reporting tools: Adobe Analytics, Google Analytics, and Quantum Metrics
- Experience with Search, Personalization, and Customer Data Platforms
- Experience working with of JSON, Python, SQL code base
- Experience driving and collaborating with the key components of the full search and browse stack from the user experience focused on the customer conversion funnel.
- Lead efforts to introduce new onsite search features and functionality to client website; collaborate with product manager and merchandising teams to create a best-in-class search experience
- Oversee optimization efforts, including improvements to keyword search logic, relevancy strategies, redirects/enhancements, and search A/B Testing in partnership with Digital Merchants.
- Develop search measurement plans and dashboards; monitor search metrics and KPIs; interpret onsite search feedback; translate findings into strategic action for key seasonal and year-long categories and products.
- Establish and consistently refine the process to create/manage relevant search terms & site taxonomy support for new and existing products; ensure consistency in approach and delivery.
- Support and implement product data/attribution standards and best practices to optimize the onsite search accuracy.
- Benchmark the client website onsite search experience versus competitors; translate findings into strategic action.
- Provide leadership, training, and coaching to ensure the team is committed to achieving team goals.
- Acceptable level of hearing and vision to perform job duties
- Adhere to company work hours, policies, procedures, and rules governing professional staff behavior
- Regular attendance required
- Experience driving and collaborating with the key components of the full search and browse stack from the user experience focused on the customer conversion funnel.
- Lead efforts to introduce new onsite search features and functionality to client website; collaborate with product manager and merchandising teams to create a best-in-class search experience
- Oversee optimization efforts, including improvements to keyword search logic, relevancy strategies, redirects/enhancements, and search A/B Testing in partnership with Digital Merchants.
- Develop search measurement plans and dashboards; monitor search metrics and KPIs; interpret onsite search feedback; translate findings into strategic action for key seasonal and year-long categories and products.
- Establish and consistently refine the process to create/manage relevant search terms & site taxonomy support for new and existing products; ensure consistency in approach and delivery.
- Support and implement product data/attribution standards and best practices to optimize the onsite search accuracy.
- Benchmark the client website onsite search experience versus competitors; translate findings into strategic action.
- Provide leadership, training, and coaching to ensure the team is committed to achieving team goals.
- Acceptable level of hearing and vision to perform job duties
- Adhere to company work hours, policies, procedures, and rules governing professional staff behavior
- Regular attendance required
- Experience level: Experienced
- Minimum 6 years of experience
- Education: Bachelors (required)