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JOB SUMMARY:The Eligibility Clerk is responsible for providing assistance to WIC staff in delivery of WIC services including entering data into the TXIN database, scheduling appointments, processing paperwork, assisting customers with questions or concerns, issuing EBT cards and explaining benefits to WIC participants and performing general clerical duties such as typing correspondence, entering data, making copies and maintaining filing systems.ESSENTIAL JOB DUTIES AND FUNCTIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Provides eligibility determination of WIC applicants according to local, state and federal guidelines including screening and interviewing applicants, scheduling and coordinating appointments and verifying and calculating income; certifies and sub-certifies applicants.Assists clients with understanding of and completion of paperwork for program services; makes referrals for clients needing services not provided by WIC accordingly.Answers phones to assist callers and provides information as neededPrepares and processes program paperwork and documentation.Maintains accurate client case files which includes information regarding eligibility, referrals and other required documentation; ensures appropriate documentation is attached to application; reviews all applications for completeness and accuracy; updates and makes corrections as needed.Enters data into TXIN database for client certification record and nutrition education documentation and updates as needed.Issues WIC EBT cards, explains benefits to WIC participants and maintains issuance log for completeness and accuracy.Obtains participant measurements, weight and/or blood samples as assigned.Assists in the preparation of Nutrition Education classes for WIC clients.Participates in community outreach activitiesand provides assistance with other WIC program functions as required (i.e. health fairs).Maintains knowledge of WIC Policies and Procedures and stays current on health issues related to the population being served.Follows CCSCT Policies and Procedures and maintains confidentiality in all phases of agency operations.Demonstrates an understanding of the agency mission and takes pride in achieving that mission.Familiarizes self with the agency's Strategic Plan, including its goals and strategies and works collaboratively with other agency staff to achieve identified outcomes.Attends and participates in staff meetings and related activities; attends conferences, workshops, and trainings to increase professional knowledge; serves on committees as assigned.Performs other related duties as assigned or required.SUPERVISORY RESPONSIBILITIES:This position has no supervisory responsibilities.JOB REQUIREMENTS:Education and Experience RequirementsHigh school diploma or equivalent required.Associate's degree from an accredited college or university preferred.Minimum of one (1) to three (3) years of experience in a social service setting or related work experience.Demonstrated experience working with low-income clients in the public health field for a non-profit or social services organizationWIC program preferred.Bilingual in Spanish and English preferred.Other Requirement.Must successfully complete a pre-employment criminal background check, drug test and motor vehicle records check.Must be at least 21 years of age, have a valid Class 'C'Texas Driver's License with an acceptable driving record and have access to a reliable vehicle with current vehicle liability insurance; must be willing to travel within service area.Must be able to work Monday through Friday between the hours of 7:00am-6:00pm. Schedules may vary based on business needs.Knowledge, Skills and AbilitiesKnowledge ofWomen, Infant
Vacancy expired!