Vacancy expired!
- Works with the Loss Prevention Supervisors and Managers on incidents and/or allegations involving any new or existing accounts set up in Bank. Additionally, will interact with other departments of Bank, other companies and local, state, and federal authorities (including Adult Protective Services) when required.
- Perform a series of reviews (including detailed link analysis) utilizing various tools and reports to identify potential fraudulent activities on new/existing Bank Deposit accounts
- Utilize sound judgment and knowledge of financial investigative tools/techniques to establish an investigative plan; initiate investigation by gathering facts and evidence; perform research and analysis using back-end customer profile and transactional systems; prepare confidential independent investigative reports that document findings. Investigations involve handling all aspects of the investigation and normally require detailed analysis and research to resolve issues.
- Maintain current knowledge and awareness of investigative fraud techniques, privacy laws, bank regulations, investigation and security incident handling policy and procedure. Possess a strong working knowledge of a Deposits line of business operating practices and policies; and maintain strong working relationships with appropriate industry groups and governmental agencies. Position will work closely with Legal, Compliance, LOB representatives, Risk, Audit, Human Resources, vendors and law enforcement.
- Prepares drafts Regulatory Reports for potential submission to FinCen (SAR referrals)
- Responds to requests from Law Enforcement, acts as a liaison, preparing case referrals and follow up investigations
- Assist manager in the preparation of reports as required for documentation to ensure adherence to policies and procedures
- Ensure enterprise-wide compliance with established standards, regulatory policies and procedures for the bank set by FSI as well as Compliance and Legal departments
- Provide excellent customer service to those customers impacted by potential fraud, ensuring we offer assistance as appropriate
- Recommend process/procedural changes needed to avoid risk to the bank and improve the customer experience and participate in the development of business cases supporting recommended policy changes
- Initiate correspondence to customers and other financial institutions to facilitate investigation and recover funds
- Provide training and mentor hew hires
- Bachelor’s Degree or the equivalent combination of education and experience (5-7 years of experience in the Fraud Investigations field.)
- Minimum of 5 years of experience in financial services
- Working knowledge of current bank fraud investigative techniques and/or systems
- Experience analyzing multiple streams of data to draw conclusion and/or take actions
Vacancy expired!