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Customer Care Coordinator
Job ID #:33716
Position Type:Full-Time
Education Required:HS Diploma/GED
Experience Required:Not Indicated
Location:US-TX-North Richland Hills
Functional Area:Customer Experience
Relocation Provided:
Send This Job to a FriendSaveSaveApply NowPosition Description:Are you looking to join a team that rewards and promotes top performers? Would you enjoy working for a reputable, environmentally- conscious company? If so, join Stericycle, where team members can grow/develop their skills and are encouraged to be innovative. Understanding that our full-time team members work hard, you will be rewarded with competitive pay, paid time off and paid holidays, great work-life balance, medical, dental and vision coverage, company-paid life Insurance, short-term and long-term disability, 401(k) with company match, and much more! At Stericycle, our company culture is built on a foundation of respect, diversity, commitment, and partnership. Be our newest team member!
Provide exceptional customer service at all times to customers
Strengthen clients’ brands by responding to customer inquiries, processing requests, resolving complaints, and always striving to surpass expectations
Update customer database systems with owner record changes, diary note entries, and workflow case to completion
Escalate customer or dealer issues to manager as appropriate
Ensure quality of service on all phone calls
Ability to multi-task with phone and computer
Adhere to company policies and responsibly manage time & attendance
Assist with other duties as assigned
Position Requirements:
College degree preferred or some college course work completed
2+ years of experience in a customer service or related role
Solid verbal communication skills with a professional telephone etiquette
Basic math, reading, writing, organizational skills, and problem solving capabilities
Type 40+ WPM, meet required data entry and customer service experience assessments
Meet background verification requirements
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.Navigation
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jobDetailsStericycle is an EEO Affirmative Action Employer. It is the policy of Stericycle to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.https://www.stericycle.com/
Vacancy expired!