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Operations Center Technician
Reports to the Operations Center Director
The Operations Center Technician is a non-exempt position based on the Dept. of Labor standards set forth in the Fair Labor Standards Act. This position will require a valid drivers license, ability to pass both pre-hire and post hire drug screenings in accordance with company policy and the ability to work varied shifts.
Responsibilities and Duties
Document in real time, conversations with field staff by entering data into appropriate systems.
Monitor vehicle GPS and manage systems to include reporting, troubleshooting, and maintenance.
Enter updates/changes into time keeping systems Timeworks / ADP and make manual changes as needed.
Utilize EXCEL spreadsheets to issue purchase orders and to track / reconcile purchases.
Work order processing.
Professionally and appropriately address difficult situations in the field and individuals that may not use appropriate language.
Handle multiple duties and effectively prioritize tasks based on time sensitivity.
Administrative duties to include completion of reports that other team members provide input via verbally, text or email.
Track vehicle records and tags.
Manage man camp rosters and availability.
Manage inventory and issue company uniforms, safety gear and hand tools.
Complete locate requests and follow-up to ensure completion.
Update management team as appropriate on various projects and daily reports.
Update inventories provided by several departments to include lay flat, yard and mechanic inventory.
Will be responsible for the ordering, issuing, and monitoring of company issued fuel cards.
Perform One Calls
Other duties as assigned.
Qualifications and Skills
Typing at a minimum of 40 wpm
Knowledge of Job Costing
Team-oriented
Ability to use GPS systems
Ability to use telephone system, cell phone, IPADs, laptop, etc.
Must have knowledge of timekeeping rules, regulations and policies and be able to track and update timekeeping software as needed.
Can multi task with minimal supervision
Strong analytical skills to include spreadsheet skills
Ability to use salesforce software if needed
Benefits
Competitive base
Medical, Dental, and Vision (Medical is paid for employee only)
Simple IRA with a match of up to 3%
Job Type: Full-time
Department will be operational on a 24 hour basis 365 days a year. Employees must be willing to work their assigned shifts. Shifts will generally be 8 hours in length, but are subject to change based on business need with little notice. Shifts and schedule assignments will be communicated by the department supervisor.
Vacancy expired!