Vacancy expired!
If you are a seeking a career in technical project management, this IT Project Engineering internship will give you great experience working for a successful publicly traded company in Plano, TX.
Responsibilities- Work with software system administrators and internal customers to develop and execute project plans.
- Develop relationships with the Infrastructure, Network, and Hosting Operations teams, as well as internal developers, client-facing project Engineers, and support, implementation, and technical services teams, to become familiar with software contract requirements, system performance requirements, support expectations, software code modifications, and other build requirements, schedules, and special considerations.
- Attend planning sessions with the hosting's leadership and analysts to help create plans for software installs, upgrades, and migrations in the hosted environment.
- Monitor progress of projects to ensure compliance with the project plan and immediately notify affected parties of any schedule changes.
- Publish a summary of key dates and issues to all Tyler employees involved in the project, such as development, implementation, support, and leadership.
- Obtain regular feedback from business contacts regarding project status and quality of service and take immediate corrective action as required.
- Ensure effective and timely delivery of all assigned projects based on the original project requirements.
- Seeking a bachelor's degree in computer science or related field; preference will be given to rising seniors.
- Basic familiarity information technology systems such as servers, networking, and software suites. Simple cloud familiarity a plus.
- Ability to prioritize and complete multiple tasks in a fast paced, technical environment.
- Demonstrated ability to maintain a positive, professional attitude.
- Excellent interpersonal and communication skills as well as good listening skills. Thorough documentation and writing skills a plus.
- Must have good time management and organizational skills, with preference given to students who have taken project management courses or certifications.
- Must be comfortable in both an independent and team environment.
- Customer service experience a plus
- Ensure all assigned project meetings are attended and update project notes to reflect the current status of the work.
- Assist the engineers and business members with any roadblocks and work on their behalf to ensure all assigned tasks are completed.
- Respond to all e-mail and other communications promptly and ensure any questions are answered to the parties' satisfaction.
- Assist clients in identifying and guiding their requests and needs on project work to their appropriate subject matter experts.
- Ensure all critical tasks or problems are made visible to the appropriate parties and ensure they are promptly remediated.
Vacancy expired!