Vacancy expired!
JPMorgan Chase's Employee Assistance & WorkLife Program (EAP) provides free, confidential problem assessment, consultation and referral for employees and managers. We are seeking a full-time Employee Assistance Counselor to provide confidential internal employee assistance services in our Plano, TX or San Antonio locations to:Provide individual problem assessment, referral, consultation and follow-up, case management, crisis intervention, critical incident debriefing, and group facilitation.
Provide professional management consultation on all levels of acuity to managers, Human Resources and Employee Relations professionals, and other corporate partners about complex behavioral health issues with impact to individual team members or work groups such as: fitness for duty concerns, threats of violence; change and resiliency, and mental health issues with impact to performance
Ensure confidentiality, adherence to related standards, ethics and laws, and quality and continuation of care.
Identify training and education needs; research, develop, promote and deliver workshops, classes and presentations to program client population.
The successful candidate for this position must possess:Knowledge and expertise in employee assistance service program delivery involving a wide variety of difficult problems and complex cases, including threat assessment and management within a diverse workforce.
Ability to provide consultation and training to managers and HR professionals regarding behavioral risk factors and safety concerns within an employment context
Ability to identify organizational needs, develop and implement effective and culturally congruent educational programs, and deliver workshops for a diverse population of working adults.
Thorough understanding of employee assistance-related policies, procedures, regulations and laws regarding human resources management, fitness for duty, disability management, work/family, workers compensation, discrimination, harassment, and employment law.
Demonstrated ability to maintain program confidentiality, employee assistance standards, ethical practices and related laws, and clinical records.
Strong oral, written communication, consultative, collaborative, and group facilitation skills.
Master's or doctoral degree in behavioral health field; over five years' experience in EAP field, preferably with an internal EAP.
Current professional independent license to practice mental health
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.Equal Opportunity Employer/Disability/Veterans
Vacancy expired!