Job Details

ID #15278473
State Texas
City Plano
Job type Permanent
Salary USD $120,000 - $130,000 120000 - 130000
Source Hexaware Technologies, Inc
Showed 2021-06-09
Date 2021-05-18
Deadline 2021-07-17
Category Et cetera
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ITOM Consultant

Texas, Plano, 75023 Plano USA

Vacancy expired!

The candidate Should have expertise in following areas in ITOM and not necessarily all of them.

  • Event Management
  • Discovery
  • Service mapping
      • Delivery of consulting services to install, configure, and integrate software products from ServiceNow with a focus on the ITOM based products (discovery, service mapping, configuration management, event management)
      • Develop custom software solutions as required through scripting and software development
      • Prepare technical documentation as specified in customer contracts and as internally required
      • Support sales of software and services through demonstrations, Proof of Concepts, and customer presentations
      • Deliver projects on customer premise or remotely as required. Most engagements are remote.
      • Enhance customer knowledge in IT Operations Management with ITIL v3 framework
      • Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software.
      • Excellent verbal and written communication skills require.
      • Expertise and experience with ServiceNow ITOM products are required
      • ServiceNow experience with discovery, service mapping, and configuration management (CMDB) is crucial
      • Accreditations / certifications in ServiceNow System Administrator and products such as Discovery, Service Mapping, and ITOM are preferred
      • 2-5 years in a consulting position, delivering software implementation engagements
      • Experience in multiple application architectures and supporting technologies
      • Expertise with scripting languages such as PERL, JavaScript, Python, or Shell
      • Web service proficiency (REST, SOAP) as well as XML and JSON knowledge

    Vacancy expired!

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