Vacancy expired!
Job Description:This person will be a Production Support team member to identify possible production failure scenarios, creates incident tickets, suggest enhancements and/or problem tickets in ticket tracking system, and communicates effectively with development and internal business operations teams. Take ownership of critical issues, enlist proper representation from other IT support teams and drive towards resolution Resolves complex issues, Works on problems of minimal-moderate scope where analysis of situation or data requires a review of identifiable factors. Takes ownership of escalations and perform trouble shooting, analysis, research and resolution using advanced query and programming skills. Provide coaching and mentoring for other employees but does not directly manage others. Work closely with all support partners.Required Job Skills Education: Bachelor’s degree or higher in Computer Science or equivalent experience Java/.Net application programming experience. Experience Range - 5 to 7 Years in development or Production Support. Mandatory skills – Java/J2EE, Oracle/SQL, windows, ETL, Windows servers, SFTP concepts, good handle on application servers like Tomcat, IIS, batch processing. Good Analytical and reasoning skills Excellent communication & Interpersonal skills Prior experience of working in Production Support is plus Understanding of Incident, Problem & Change management Experienced in ETL Processing Exposure to running Oracle & SQL queries, IBM Websphere, MS IIS servers Middleware technologies including IBM Websphere, MQ, Java, J2EE, Linux Understanding of tools such as Introscope, Sitescope, BladeLogic, Splunk, Eclipse, winScp, RemedyPosting Date : 05/15/2019Location :Charlotte, NC, GATEWAY VILLAGE, 800 W TRADE ST,Plano, TX, BUILDING A, 7105 CORPORATE DR,
United States
Travel : NoFull / Part-time : Full timeHours Per Week : 40Shift : 1st shiftAssistance for Applicants with DisabilitiesBank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .Diversity & InclusionAt Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Frequently Asked QuestionsNeed to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.
Vacancy expired!