Vacancy expired!
- To accurately set up claims into the claims management system and provide support to the claims staff.
- Sets up and enters new claims into the claims management system.
- Enters claims data into claims management system upon requesting the appropriate information and analyzing the responses.
- Makes outbound calls to claimant and/or client to obtain new claim details.
- Finds opportunities to refer claims within the organization.
- Assigns claims using the tools provided.
- Supports claims staff by providing accurate information during the claim set up process.
- Uses multiple platforms to look for adjusters to assign claims Makes outbound calls and/or texts to adjusters to discuss claim details for assignment.
- (Using client’s texting platform) Ensure all parties have the required information in order to successfully manage a claim, including, loss location, notice of loss (NOL), fee schedule, etc.
- Works with management to make determination on assignment process and resources used.
- High school diploma or GED required.
- Two (2) years of clerical or property claims management experience or equivalent.
- Excellent oral and written communication skills, including presentation skills.
- PC literate, including Microsoft Office products.
- Analytical and interpretive skills.
- Strong organizational skills.
- Excellent interpersonal skills.
- Ability to create and complete comprehensive, accurate and constructive written reports.
- Ability to work in a team environment.
- Ability to meet or exceed.
- Performance Competencies.
Vacancy expired!