Vacancy expired!
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Recruiting Contacts:SUMIT KUMAR// KIANA AREVALO// MICHELL CASEY// = We will NOT accept 3rd Party (C2C) Contractors =Position:Sr. Instructional Designer JOB REF#: 1147162 Duration:6+ Months (On-going Contract)Location:Plano TX, Chandler, AZ, or Alpharetta, GA (Hybrid)Rate:Open/Market Rate (W2 ONLY)This role is MOSTLY REMOTE (90%), but you must be willing to come onsite 2 days in a month, this is why you must live with in 100 miles of Plano TX, Chandler, AZ, or Alpharetta, GASr. Instructional Designer works with all levels of Service Operations and team members to develop and maintain training solutions that drive team member performance, compliance, and customer satisfaction. Will be supporting instructor-led training for Service Operations teams, including Customer Service, Collections, Loyalty, ICU, Administration, and Compliance. RESPONSIBILITIES INCLUDE: Assess, design, and develop curriculum and courseware as a member of the Learning & Development team. Partner with members of the delivery team to ensure effective delivery of training programs as well as manage change control for training materials. Design, and development of training courseware designed to onboard, reinforce, remediate, introduce change, and advance performance of Service Operations team members. Update Simulation Tool using Articulate Storyline 360. Develop and maintain training curriculum for assigned lines of business/functions, including curriculum aimed at on-boarding, reinforcing, remediating, and advancing performance and introducing change. Development of measurement tools and strategies to assess the effectiveness of training. Utilization of training technology to drive the efficiency of training solutions. Participation as project team member on business initiatives to understand and develop training based on skill and knowledge needs. Management of the impact of change on the training curriculum.REQUIRED EXPERIENCE: 3+ years of Instructional Design experience, but prefer someone with 5-10+ years of experience Must provide work sample (links/Portfolios) designing & developing training content Must have strong experience in Articulate Storyline 360 and Adobe Must have solid experience in video editing products Must have expertise in designing & developing training content Should be able to train trainers on the content or materials created Must have strong assessment skills, able to understand organizational needs, gather requirements, and deliver solutions to support learning and performance needs Experience in the E-Learning space, using -Learning Authoring Tools (Articulate Storyline 360, Captivate, Camtasia, HTML, Flash etc.) authoring tool Must have experience using either ADDIE or Agile development protocol Familiar using Bloom s taxonomy when creating Learning Objectives Desktop Publishing experience Excellent verbal and written communication skills Education: 4-Year College Degree (BA or BS]Preferred/ Nice-to-haves: LMS/LCMS experience Financial Services industry experience HIGHLY preferred Training Assessment and Evaluation LMS/LCMS experience Calance Consultant Benefits Offerings:- EPO/PPO Medical Plan (Cigna)- HMO/PPO Dental programs (Cigna) - Vision - VSP (Vision Plan Summary) - 401K VOYA Retirement vesting programVacancy expired!