Job Details

ID #12366040
State Texas
City Plano
Job type Contract
Salary USD TBD TBD
Source MATRIX Resources, Inc.
Showed 2021-04-18
Date 2021-04-17
Deadline 2021-06-16
Category Et cetera
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Windows 10 Launch Coordinator

Texas, Plano, 75024 Plano USA

Vacancy expired!

Terrific 12+ months contract in Plano, TX for a Windows 10 Launch Coordinator . Will work collaboratively in a client-facing role to support the Digital Retailing platform/program. Will support the Windows 10 launch process from sign-up to successful launch.

Responsibilities include:
  • Conduct Pre-Launch IT Sessions with company dealers to document their current tech ecosystem, describe go-live process/user account set-ups and explain basic program processes.
  • Review and maintain program training materials and communications.
  • Understandprogram goals and work with technology teams that support the program.
  • Assign access to users and systems from basic UI screens and provide activity tracking.
  • Work with ticketing systems (ServiceNow and Jira) for technology launch set-up issues and provide reporting.
  • Attend several regularly scheduled meetings with possibility of facilitating or note-taking.
  • Review and document feedback for future enhancement consideration, as required.

Qualifications:
  • Exceptional customer service and Professional demeanor.
  • Strong knowledge of Windows 10.
  • Strong knowledge of Microsoft Office 365 applications (Outlook, Teams, Excel, Word, & PowerPoint).
  • Strong knowledge of computer hardware and mobile technology.
  • Excellent troubleshooting, problem solving and root cause analysis.
  • Self-Starter able to follow defined corporate processes and policies.
  • Strong team partner, with excellent organization and time management skills.
  • Excellent written/verbal communication skills.
  • Must possess a high level of quality and attention to detail.

If this is a good fit, Apply now!

Vacancy expired!

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