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Job Details

ID #40282474
State Texas
City Plano
Job type Permanent
Salary USD TBD TBD
Source TYLER TECHNOLOGIES INC
Showed 2022-05-05
Date 2022-05-04
Deadline 2022-07-03
Category Software/QA/DBA/etc
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Senior .Net Maintenance Engineer, Courts & Justice

Texas, Plano, 75023 Plano USA

Vacancy expired!

This is a programming position that is dedicated to providing post-release software troubleshooting and defect remediation. The Maintenance Software Engineer provides a second level of technical escalation for client issues and can therefore have an immediate impact on customer satisfaction by resolving complex issues quickly and accurately. Work with our integrated solutions that help courts and public safety organizations of all sizes better protect and serve the public. By helping provide solutions that improve efficiency and response time, you can help serve our citizens and make communities safer.

Location

Plano, Texas | Remote

Travel

0-5%

Responsibilities

  • Performs maintenance coding (i.e., bug-fixing) on existing Tyler systems applications.
  • Provides technical support to the support team and project management in order to troubleshoot end-user application program problems.
  • Provides feedback to the development organization, as necessary, regarding common programming errors that are identified.
  • Efficiently and accurately diagnose and resolve a broad array of high priority software defects as they are escalated through client support, implementation, and project management.
  • Effectively communicate with other parts of the organization when issue details are unclear, work quickly to find the underlying cause of an issue, and then formulate and implement a solution.
  • Provide a level of root cause analysis to identify problematic areas in an application that could be enhanced to prevent future client issues.
  • Perform other job-related duties and responsibilities as may be assigned from time to time.

Qualifications

  • BS/BA degree preferred or equivalent technology experience.
  • Knowledge of best practices, procedures and software of agile development lifecycles
  • General experience or knowledge of business concepts/processes, relational database concepts, software design concepts, and database modeling.
  • Solid understanding of a software project life cycle and associated methodologies.Ability to prioritize and handle multiple projects.
  • Excellent problem solving skills, and analytical skills.
  • Excellent verbal and written communication skills with the ability to effectively work with clients' business issues.
  • Proficiency in the following areas:
    • C#
    • VB/VB Script
    • HTML
    • XML/XSL/XSD
    • SQLVisual Studio
    • SSMS
    • Fiddler
    • Linqpad

State Specific Salary Range Disclosure Requirements for Colorado, Connecticut, and Nevada

Salary will generally fall between $66,585 - $125,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many awards and accolades .

Taking Care of You & Your Family

Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people .

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

Apply Online Requisition Number:2022-801 INDCJ #DICECJ Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.

Vacancy expired!

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