Executive Support Technicians job vacancy

Vacancy expired!

Hi Professional,

Kindly go through the below requirements and if you are interested share your updated resume ASAP

Job Title :

Executive Support Technicians

Duration :

Full time / Permanent

Location :

Plano,TX/ Los Altos,CA

(

Day one from on-site

)

Note : Excellent communication skills in English and Japanese is Must.

JOB DESCRIPTION:Desktop Support Services - High touch services for all GVPs and above including their support staff including troubleshooting and break fix for laptops, network and printers - Coordinate with RE&F for all in-scope executive relocation support - When required, perform proactive and upgrade/update of executive computers and mobile equipment - Provide training for new application/systems that’s being rolled out by ITx by breaking down complex technical jargon to understandable down-to-Earth English - As needed, create executive-ready documentation for Its related systems - Address executive’s special IT needs by escalating to appropriate ITx groups - Provide support/coordination for annual Japanese staff rotation for laptop, cell phones and accounts - Provide support for dual homed executives and assistants - Support executive level Japanese applications - Track and loan out Japan hotspot for executives Video Conference Support - Provide support for high level executive Skype/Teams and VMR meetings for W1 Executive Wing and around campus as needed - Support for high level Executive Meetings (VTC such as BOD, Keieikaigi, Eiyakukai and Getsudo-jyuku) including translation audio equipment - Support for special needs meetings - Coordinate support for VTC meetings with assistants - Support for executive office IT equipment such as large status wall, executive office display and Trio phones - Provide VTC support whenever requested including nights and weekends - Familiar and able to support executive level iPad VTC software - Provide remote connection support by accessing the video codec for executives who maybe connecting from home Wireless Telecom support - Provide executive level support and troubleshoot iPhone, iPad and Apple watch issues - Familiar with Airwatch MDM and able to enroll devices - Able to place orders for wireless devices - When setup of replacement devices, able to backup and restore data on iPhone/iPads to near exact settings as old device Ticket escalations - When escalating issues to 3rd level, be able to create and monitor tickets from cradle to grave for faster resolution

- Familiar with ServiceNow ticketing system Thanks & Regards

Sowndhriya

Technical Recruiter

JSIT Group

Contact - -Ext-1009

Vacancy expired!

ID	#23501933
State	Texas
City	Plano
Job type	Permanent
Salary	USD Depends on Experience Depends on Experience
Source	ITBMS Inc.
Showed	2021-11-26
Date	2021-11-19
Deadline	2022-01-18
Category	Tv/film/video/radio
Create resume

Job Details

Executive Support Technicians