As400 Team Lead

1.Job title AS/400 TEAM LEAD 2.Job summary Prod Support Analyst 3.Experience 10to14yrs 4.Required Skills Technical Skills- ,AS/400 RPG,SQLRPGLE Domain Skills- ,PBM 5.Nice to have skills Techincal Skills- Domain Skills- 6.Technology AS/400 7.Shift Day 8.Roles & Responsibilities Troubleshoot application issues by analyzing data/application/interfaces. Assist during support hours of operation (9AM to 6PM Central Time) and also during off hours for production emergencies. Work on Incidents, Service requests, Problem Records/Tasks and 3.Experience 6to9Yrs 4.Required Skills ,AS/400 RPG,SQLRPGLE 5.Nice to have skills 6.Technology -Not Applicable 7.Shift Day 8.Roles & Responsibilities Prod Support Analyst 3.Experience 10to14yrs 4.Required Skills Technical Skills- ,AS/400 RPG,SQLRPGLE Domain Skills- ,PBM 5.Nice to have skills Techincal Skills- Domain Skills- 6.Technology AS/400 7.Shift Day 8.Roles & Responsibilities Troubleshoot application issues by analyzing data/application/interfaces. Assist during support hours of operation (9AM to 6PM Central Time) and also during off hours for production emergencies. Work on Incidents, Service requests, Problem Records/Tasks and Change Requests within SLA Respond to and act on Alerts within SLA Perform level of effort estimates for assigned tasks and change orders. Identify root causes for technical issues in production. Develop code updates to fix reported defects. Provide detailed information to clients as required. Follow the production support best practices Comfortable with handling night alerts in shifts 9.Job Location Primary: USTXRIAC01-Richardson - TX USA, CLT Alternate: , 10.Job Type 60PM12 Sr. Associate 11.Demand Requires Travel? N 12.Certification(s) Required NA 9.Job Location Primary: USTXRIAC01 Richardson - TX USA, CLT Alternate: , 10.Job Type 65CW00 Business Associate 11.Demand Requires Travel? N 12.Certification(s) Required NA