Vacancy expired!
Role : Java Production Support Analyst Location : Richardson, TX Duration : Contract Job Description : Required Skills: Core Java, Spring, Unix/Shell script, Production Support Roles & Responsibilities:
- Troubleshoot application issues by analyzing data/application/interfaces.
- Assist during support hours of operation (9AM to 6PM Central Time) and also during off hours for production emergencies.
- Work on Incidents, Service requests, Problem Records/Tasks and Change Requests within SLA
- Respond to and act on Alerts within SLA
- Perform level of effort estimates for assigned tasks and change orders.
- Identify root causes for technical issues in production.
- Develop code updates to fix reported defects.
- Provide detailed information to clients as required.
- Follow the production support best practices
- Comfortable with handling night alerts in shifts
Vacancy expired!