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Program Operations Consultant, CybersecurityRound Rock, TX or Hopkinton, MA or RemoteThe Dell Security & Resiliency organization manages the security risk across all aspects of Dell’s business. We are currently experiencing incredible growth in order to meet the security needs of the world’s largest technology company. With team members located in over 15 countries, you will have an excellent opportunity to influence the security culture at Dell and further develop your career.Dell is a worldwide provider of information technology services and business solutions to a broad range of clients. We seek men and women who share our values, thrive in a team environment, and recognize the importance of accountability; people who strive to exceed expectations to ensure our Clients' success.We are currently seeking a Program Operations Consultant to work within our Identity & Access Management pillar of Cybersecurity . The position will be located in either Round Rock, TX, or Hopkinton, MA or another Remote US location in those time zones.This individual contributor role will join Dell Cybersecurity’s Identity & Access Management team (110 + people) to lead organization strategy and operations. This is accomplished through collaboration with the IAM technology leadership as well as leaders from the broader Security and Resiliency Office (SRO). Primary responsibilities include program management, budget management, metrics/reporting, planning and participation in cross-functional initiatives. The Consultant will also lead process improvement initiatives to enable the team to gain operational efficiencies and scale for increased demand. This role reports to Cybersecurity’s Director of Identity & Access Management.Responsibilities:
Provides guidance in managing programs and/or projects from planning/initiation through delivery to operations; conducts regular reviews with project managers, finance, technology partners and customers to ensure program is on track
Oversee pillar demand and help establish a capacity management framework for fulfillment
Coordinate quarterly Travel & Expense forecasts and actuals tracking.
Participate in roadmap planning to drive project budget estimates with managers and leads
Coordinate weekly/monthly operational review content, updates for SRO newsletters, award nominations, etc
Work with the Vendor Management Office and SRO Finance on license & maintenance renewals, SOW processing, PO generation
Consistently track contingent labor used across IAM
Generate additional/metrics reporting to help better understand the effectiveness of the operations
Develop strong relationships within SRO to identify opportunities to improve efficiency and effectiveness and help resolve operational issues
Requirements:
10+ years’ experience in program/project management, portfolio management, process mapping, strategic planning or similar field
Bachelor's degree in related field
Ability to work in a team environment and influence others to achieve results
Pragmatic, knowledgeable, and politically aware
Strives for customer satisfaction at all levels of the company
Ability to operate effectively in a fast-paced environment with competing and shifting priorities
Ability to devise and implement processes and process improvements in order to increase organizational efficiency and effectiveness
Aware of industry trends as well as contractual and legal obligations
Knowledgeable about cybersecurity policies and standards
Results driven and accountability-minded
Strong interpersonal, verbal and written communication skills
Excellent analytical and problem-solving skills
Microsoft PowerPoint and Excel
Prior experience in security, risk management or technology preferred but not required
Benefits:We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics."LI Priority"
Vacancy expired!