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USMD part of OptumCare is a multi-specialty group of hospital, clinics and physicians. USMD serves the Dallas-Fort Worth metropolitan area with more than 250 physicians and associate practitioners, and provides healthcare services to patients in more than 20 different specialties at its 2 hospitals, 4 cancer treatment centers and nearly 50 physician clinics, many of which are multi-specialty.The Patient Access Representative is responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments and answering phones.Primary Responsibilities:
Interact with internal and external customers in a courteous manner in person and via telephone
Complete check in and check out tasks
Schedule new and existing patients
Verify insurance and complete pre-authorizations and/or precertification of procedures
Answer back-line telephone calls, re-direct calls as appropriate, assist callers with questions or concerns and take messages as needed. Sorting of documents received via facsimile and distribution of incoming postal mail
Scanning of all patients’ (demographic) paperwork to patient chart and assist with batch scan filing
Establish and maintain effective working relationships with patients, employees, and the public
Perform other duties as assigned
Required Qualifications:
High school diploma or GED
Excellent CPT and ICD-9 coding skills
General knowledge of medical terminology
This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor’s diagnosis of disease
Preferred Qualifications:
1+ year of medical business office experience
Familiarity with medical billing and collection procedures
Experience with EMR computer applications
Excellent customer service skills, computer skills
Physical Demands & Working Conditions :
Work requires hand dexterity for computer, telephone and other office machine operation, stooping and bending for supplies, sitting for extended periods of time. Prolonged computer use may cause eyestrain
Work is performed in an office environment and involves frequent telephone and consistent face-to-face contact with patients
Work may be stressful at times
Interaction with others is constant and interruptive
Individual may be required to travel to other locations for coverage as dictated by need
Contact involves dealing with sick people
Careers with USMD. If you’re idea of a great day at work involves putting great new ideas to work, we should talk. Throughout the greater Dallas area, we’ve built an evolving, integrated health care model that brings primary care and specialist providers together to work in new and better ways. A thriving part of OptumCare and the UnitedHealth Group family of companies, our multi-specialty group of hospitals, clinics and providers features more than 250 physicians and associate practitioners. We provide health care services to patients in more than 20 different specialties at our two hospitals, four cancer treatment centers and nearly 50 physician clinics. Join us and start doing your life’s best work.(sm)Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.Job Keywords: Patient Access Representative, USMD, Fort Worth, TX, Texas, Burleson, Lake Worth, Saginaw, Arlington, Benbrook
Vacancy expired!