Customer Service Trainer

Swift 7 Consultants is seeking a motivated and professional Customer Service Trainer to join our growing team. This role is ideal for individuals passionate about coaching, communication, and developing high-performing customer service teams. The Customer Service Trainer will be responsible for delivering structured training programs, ensuring consistency in service standards, and supporting team development initiatives.ResponsibilitiesDesign and deliver engaging customer service training sessionsFacilitate onboarding and continuous development programsEvaluate training effectiveness and provide constructive feedbackSupport teams in improving communication, problem-solving, and service qualityCollaborate with leadership to align training objectives with business goalsMaintain training materials and documentation