Vacancy expired!
- Implements routine changes on production systems.
- Supports the integration of new technologies into existing infrastructure.
- Resolves Level 1 and 2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes.
- Deploys standard repeatable build outs.
- Patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
- Supports routine backup strategies and disaster recovery tests.
- Reviews system performance indicators and raises issues to more senior level team members.
- Assists with monitoring vendors' release notes and plan necessary upgrades and patches as required.
- Assists with creating and reviewing technical system recovery plans.
- Reviews the problem management register and identifies actions.
- Maintains third-party tools.
- Makes proactive suggestions for service improvements.
- HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience.
- 4-6 years of experience in information technology, systems administration or other IT related field.
- Linux Operating System administration and support.
- Applies standard methodology, techniques, procedures and criteria.
- Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems.
- Basic shell scripting and troubleshooting in the areas of BASH or Python.
- Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
- Strong customer service skills.
- Experience with Red Hat Satellite, VMware (vCenter), or Ansible a plus.
Vacancy expired!