Job Details

ID #46162905
State Texas
City San antonio
Job type Contract
Salary USD BASED ON EXPERIENCE BASED ON EXPERIENCE
Source Inspyr solutions
Showed 2022-10-02
Date 2022-10-01
Deadline 2022-11-29
Category Et cetera
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Network Operations Specialist

Texas, San antonio, 78216 San antonio USA

Vacancy expired!

INSPYR Solutions is hiring a Network Operations Specialist for our direct client in San Antonio, TX. This position is onsite, and candidates must be local to San Antonio. Qualified candidate should send their resume (Word format) to Nate Ackerman at Network Operations Specialist - ONSITE in San Antonio, TXContract/Contract-to-Hire The Network Operations Specialist's responsibilities include, but are not limited to:

  • First and second line support for Pipeline Operations Control desk issues related to phone systems, SCADA servers/systems, remote SCADA devices, and network support infrastructure.
  • Use and maintain Network management tools (Cisco Prime, Cisco WAAS, Cisco DNA, Cisco IWAN, Citect, SolarWinds, Live Action, NetScout, Cisco APIC, etc.) to monitor and maintain all IT network infrastructure hardware/software and applications.
  • Monitor, debug and resolve tier 1 and tier-II Cisco infrastructure issues (routing, network hardware/software failure, configuration, WAN outages, firewalls, performance issues).
  • Maintain and support configuration management for failed Cisco infrastructure.
  • Monitor, manage and resolve all data network circuits (DS3, T-1, DS0s, DSL, MPLS, VPN, VSAT, BGAN, LTE, radio links, etc) outages, wan utilization, and packet errors.
  • Monitor, debug and resolve all tier 1 and tier 2 windows server environments based on IT standards and application/business requirements.
  • Monitor debug and resolve all data center environmental management systems.
  • Monitor and validate the functionality of IT-supported applications.
  • Monitor, debug and resolve tier 1 and tier 2 remote SCADA and plant control network problems.
  • Manage Support Center ticket escalations concerning server administration, network infrastructure, Pipeline Control Desk, and IT applications issues.
  • Support and maintain all Network Operation Center documentation (procedures, processes, and vendor information).
  • Maintain ownership of NOC trouble tickets until the problem is resolved.
  • Support and manage report generation for network infrastructure, administration, performance, and trouble ticketing.
  • Debug network and application issues with sniffer tools to identify and resolve tier 3 issues.
  • Support and maintain critical SCADA network and domain infrastructure environment.
  • Perform Support Center role during non-business hours.
  • Follow strict IT Security policies.
  • Process replacement devices for failed equipment in the field.
  • Perform other duties as delegated by IT Management.
The successful candidate will meet the following qualifications:
  • Associates/Bachelor's degree or equivalent education and/or work experience required.
  • CCNA preferred or equivalent experience
  • A minimum of 4 years of experience in supporting enterprise Cisco Network is preferred
  • Minimum of 2 years of experience in supporting enterprise Microsoft operating related systems is preferred.
  • Experience supporting SCADA systems and servers is preferred, but not required
  • Strong knowledge of Microsoft Server operating systems.
  • Experience with Network management tools including Cisco Prime, Cisco WAAS, Cisco DNA, Cisco IWAN, Citect, SolarWinds, Live Action, NetScout, and Cisco APIC is preferred.
  • Experience in data circuit issues (DS-3, T-1, MPLS, VSAT, LTE, Microwave) is preferred.
  • Experience in configuring and troubleshooting Cisco routers, switches, firewalls, access points, and Nexus devices.
  • Strong customer service skills are required.
  • Knowledge of scripting and programming skills such as Python, JS, PowerShell, or C# is preferred.
  • Excellent oral and written communication skills.
  • Must possess strong analytical abilities to troubleshoot server and network hardware/software issues at all layers of the OSI model.
  • Ability to work well individually or in a group and share information.
  • Ability to analyze packet captures from NetScout or Wireshark.
  • Able to work on a flexible schedule (days, nights, weekends, or holidays) to support a 24x7 Network Operations Center required.

Vacancy expired!

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