Job Details

ID #45777204
State Texas
City San antonio
Full-time
Salary USD TBD TBD
Source JPMorgan Chase
Showed 2022-09-17
Date 2022-09-17
Deadline 2022-11-15
Category Et cetera
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Specialist I - Fraud - Claims Phones - 11/28 - San Antonio, TX - Wiseman

Texas, San antonio, 78201 San antonio USA

Vacancy expired!

Successful Fraud Specialists balance their focus on business results with offering options and finding solutions to help our customers. They also:Are very comfortable communicating with customers in a metrics-driven environment

Are able to navigate multiple technologies while staying engaged with our customers

Demonstrate resiliency and extreme adaptability in a fast-paced environment

Possess strong customer focus with the ability to have detailed conversations with our customers

Take ownership of each customer interaction while treating customers with respect and responding with empathy

Demonstrate personal excellence including punctuality, integrity, and accountability

Approach problems logically and with good judgment to ensure the appropriate customer outcome

Make appropriate decisions on behalf of our customers quickly and effectively

Effectively prioritize work to ensure efficiency

Are required to abide by all applicable regulatory and department practices and procedures

Have the ability to work independently and in a team environment

Think critically and exercise independent judgement

If you bring that, we'll take care of the rest! When you join JPMorgan Chase & Co., we'll:Offer a competitive base salary and a wide range of benefits including paid time off, savings programs, health care, insurance plans, tuition assistance, and more

Invest in you with industry leading training, coaching, and development

Provide opportunities for professional growth and advancement

Provide a work environment of high-energy employees that are trained, coached, focused, and driven

Provide paid classroom and on the job training that start on day 1

Respect and value diversity, integrity, and teamwork

Qualifications:High School diploma/GED required

Minimum of one year of customer interaction or customer support experience strongly preferred, either by phone or face-to-face

Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment strongly preferred

Must be willing to work in an environment that requires 100% phone-based customer interaction

New to Chase? See how our specialists make a real difference for our customers:https://youtu.be/geg-nMdJIHIWork Schedule:Work schedules will vary. Candidates must be willing to work schedules during our operating hours, which include evenings and weekends. Specific information will be provided by the Recruiter.This position requires that you attend the training as scheduled. The hours may not coincide with your regularly scheduled hours.Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.Equal Opportunity Employer/Disability/Veterans

Vacancy expired!

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