Vacancy expired!
Description
Summary of Position: Provides office support to all patients within your case management coordination load. Show exemplary skills in Microsoft Office Word, Excel, Outlook, and many other programs. Coordinate with different departments to the company standards of workmanship to ensure all patient care is handled. Communicate with all parties involved with a patient to promote unity and provide higher satisfaction. Meet all deadlines weekly without complaint and ensure all is handled.
- Essential Duties and Responsibilities These include the following: (Other duties may be assigned)
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Submit documents to parents and physician for signature
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Submit documents to Medicaid insurance for authorization in a timely manner
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Make phone calls to Medicaid insurance, MD, nurses, and/or parents as necessary to follow up or clarify paperwork
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Documentation of daily progress on all submissions
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Scan and upload to EMR anything for your patients
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Help handle all aspects of patient care
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Record requests
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Complaints
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Conflicts
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Receive “other” paperwork that comes in and give to CM to review
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Plan of care
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Authorizations
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Demonstrates team work and effective communications to accomplish client, team and Facility goals.
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Help the case manager when available in all aspects needed
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Performs other related duties and responsibilities as deemed necessary.
- Performance Responsibilities: Although each position has its own unique duties and responsibilities, the following listing applies to every employee.
All employees of the organization:
o Will exercise necessary cost control measures.
o Will strive to maintain positive internal and external customer service relationships.
o Must demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
o Must be able to be depended upon to plan and organize work effectively and ensure its completion.
o Must be able to demonstrate reliability by arriving to work on time and taking breaks in expected time frames.
o Will be expected to meet all productivity requirements.
o Must be able to demonstrate team behavior and must be willing to promote a team-oriented environment.
o Is expected to represent the organization professionally at all times.
o Must be able to demonstrate initiative, strive to continually improve processes and relationships.
o Regular attendance required.
o Will adhere to dress code policy at all times.
III. Education and Experience Specifications:o Current Texas Driver’s License, good driving record, and reliable transportation, valid and current auto liability insurance.
o Computer skills including, but not limited to, MS Office, MS Excel and Scheduling program.
o Interpersonal, organizational and excellent written and verbal communication skills.
o Ability to carry out and understand written and oral directions, to read and write.
o Maturity and ability to deal effectively with the demands of the job.
- Physical Demands & Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires working under some stressful conditions to meet deadlines and patient needs, and to make quick decisions when necessary.
Office: works in a routine office environment. Noise level may be moderately high. Ability to remain calm in emergency situations and when handling multiple tasks. Must be able to cope with the mental and emotional stress of the position. Must function independently and have flexibility, personal integrity and the ability to work effectively with clients, personnel, and support agencies. Must be able to relate to and work with the ill, disabled, emotionally upset, and, at times, hostile people within the agency.
Vacancy expired!