Job Details

ID #45863865
State Texas
City Southlake
Job type Permanent
Salary USD TBD TBD
Source Tachyon Technologies
Showed 2022-09-21
Date 2022-09-20
Deadline 2022-11-18
Category Et cetera
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Community Manager

Texas, Southlake, 76092 Southlake USA

Vacancy expired!

About Us Tachyon Technologies is a Digital Transformation consulting firm that partners with businesses to implement customer-focused business transformation. Tachyon Technologies understands what it takes for a consulting partner to be effective and strives to deliver a meaningful solution that exceeds its client's expectations. Job Title: Community Manager Location: Southlake, Texas Position type: Full Time Responsibilities

  • Create a friendly environment to facilitate high member satisfaction
  • Plan and launch community initiatives to create connections between members of different organizations. This might include targeted member introductions, recommending possible mentor matches, running networking events, and managing communications within the space and through digital vehicles.
  • Seek out information about the business and personal objectives of tenant organizations and their individual members
  • Resolve issues between members quickly and in a manner that diffuses tension
  • Foster a sense of inclusivity where fresh ideas are welcome
  • Be knowledgeable about STP's membership contracts and guidelines, as well as federal, state, and local laws that manage the work environment. Explain these policies to members, as necessary.
  • Oversee new member on-boarding and member moves out of the space
  • Events planning and execution
  • Build a quarterly calendar of co-working events that engages all stakeholders:
  • Current members: Educational (e.g., lunch and learns) and appreciation events (e.g., happy hours and themed parties)
  • Future members: Lead generation and sales-related events
  • Local community: Identify outside organizers and encourage them to use our event space. Depending on the exact nature, these events should also be used to build STP's CRM and digital community.
  • Manage to the allotted budget
  • Present our community professionally
  • With your team, oversee the event itself, from catering to a smooth event check-in process to cleanup
  • Business development
    • With the owners, be responsible for setting and achieving sales objectives, occupancy rates, and pricing
    • Conduct tours for prospective members
    • Contact the local press and community leaders to generate interest in STP
    • Engage with the local community by attending relevant events they are hosting
    • Ensure that new members will fit with [your coworking space]'s culture dynamics and mission
    • Maintain a positive relationship with key vendors and our landlord
  • Facilities and space management
    • Manage all building operations to the satisfaction of members
    • Maximize uptime and availability of key facilities assets like the Wifi network, kitchen, printers/copiers
    • Keep members aware of facilities issues that may impact them
    • Utilize a variety of co-working software applications to manage the space and membership
    • Make recommendations to the owners about new features or perks that will entice members
    • Submit maintenance tickets for repairs to the facility and key equipment
    • Ensure cleaning is conducted to spec
    • Be aware of local laws and regulations as they pertain to member safety and emergency preparedness
Skills
  • Proven work experience as a community manager
  • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
  • Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
  • Excellent verbal communication skills
  • Excellent writing skills
  • Hands on experience with social media management for brands
  • Ability to interpret website traffic and online customer engagement metrics
  • Knowledge of online marketing and marketing channels
  • Attention to detail and ability to multitask
Tachyon's full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities, and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs. Encouraging a healthy work/life balance and providing our colleagues with great benefits are just part of what makes Tachyon a great place to work. A disclaimer: The above statement is not a complete job description. The Client retains the discretion to add or change the duties of the position at any time.

Vacancy expired!

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