Vacancy expired!
- Performs end-user facing research to gain insights that will impact an intentional user experience with Client products and communicates insights for use in the design process.
- Stays abreast of new methods, technology, and trends that impact user experience research and design practices.
- Ensures the end-user voice is represented throughout the product development process and that the user experience is consistent with the user experience strategy. This level performs research, evaluations, and validations of low to moderate complexity, covering a single user class with a limited number of personas.
- Insights and recommendations influence the design of a single product or product line of low to moderate complexity where simple modifications to existing products or components are needed and operator interactions are minimal and well understood.
- Uses appropriate research methodology, tools, and protocols to conduct user-centered research.
- Performs subjective and objective research both qualitatively and quantitatively, to gather deep end-user understanding.
- Leverages appropriate personas and ensures testing covers representative user populations and personas.
- Performs usability/heuristic evaluations and validations across the product or solution life-cycle.
- Communicates research insights resulting in recommendations and priorities for user-centric design.
- Defines the most usable workflows that align with the explicit design philosophy for products and/or solutions.
- 8-10 years of experience with enterprise level administration and support ·
- 8-10 years of experience in writing automation scripts, building application dashboards for proactive monitoring, setting up Alerts for early determination of the issues ·
- 8-10 years of experience practicing SDLC (Software Development Lifecycle) practice, process improvements ·
- Hands on enterprise systems administration, monitoring, and deployment activities ·
- Experience with Windows 2012/2016 hosted via Virtual Machine and/or cloud technologies such as: PCF, Azure, Citrix, AWS, Google ·
- Knowledge of IP networking including DNS, DHCP, firewalls, IP routing, etc. ·
- Familiarity with large scale distributed systems and high-availability architectures ·
- Linux and Windows system administration, troubleshooting, and tuning ·
- Development experience in one or more or programming languages such as C#/.Net, Powershell, Java, Python, Bash · Knowledge of one or more of SQL, NoSQL databases ·
- Knowledge of one or more of Message Brokers such as Solace, RabbitMQ, IBM MQ ·
- Working knowledge of Splunk, AppDynamics or similar tools ·
- Ensure alignment with broader clients standards, guidelines, and objectives for agile delivery. ·
- Bachelor's degree in Computer Science or related discipline ·
- Work closely across development, product, production support, and stakeholder teams to ensure outcomes are delivered.
- Your role is a very senior role at clients, and you will need to work effectively in a highly matrixed, collaborative organization with little oversight.
- Financial services industry experience ·
- Agile methodologies Personal Skills: Strong customer orientation with an affinity to proactively own, communicate, and follow-through projects and issues ·
- Extreme sense of ownership to resolve problems in a distributed environment ·
- Gritty resolve to dig deeper into technical issues in a complex eco-system ·
- A self-starter with the ability and confidence to independently resolve issues and bring results back to the team
Vacancy expired!