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Description:ALL ABOUT TARGETAs a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.ALL ABOUT ASSETS PROTECTIONAssets Protection (AP) teams function to keep our guests, team and brand safe and secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing, investigating and resolving theft and fraud to ensure product is available for our guest.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of an Assets Protection Team Leader can provide you with the:
Ability to lead a safe and secure culture, including crisis response, a strong safety environment and crowd management planning, providing support to both guests and team members
Skills in planning department AP daily/weekly workload priorities to support business priorities and deliver on goals
Knowledge in how to respond to external theft incidents and how to prevent future theft
Experience identifying strategic resolutions of external theft and fraud and apprehending individuals attempting to cause a loss, in accordance with Target policy
Experience partnering, educating and supporting store business leaders on operational shortage priorities
Experience leading a team of hourly team members; including skills in interviewing, developing, evaluating and retaining talent
As an Assets Protection Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:
Support total store sales and increase profitability by ensuring product is in stock and available to our guests
Influence and validate physical security and safety processes; lead store response and emergency crisis situations; create plans for in-store events
Educate teams on emergency preparedness and physical security procedures
Develop, coach and lead your team members to elevate their skills and expertise
Anticipate staffing needs and partner with your leader to effectively talent plan
Establish a culture of accountability through clear expectations and performance management
Identify theft and shortage trends in your store
Identify shortage risks in key divisions and work with other leaders to develop tactics that will reduce shortage and drive profitable sales
Work a schedule that aligns to guest and business needs based on safe and secure and theft patterns (this includes early morning/overnight shifts, evening and weekends)
Develop schedules and adjust based on safe and secure and theft trends
Own the prevention, identification and resolution of external theft incidents
Support internal investigations led by an AP executive leader in your market and/or your leader
Plan and follow-up on operational change
Educate and support store teams on operational shortage priorities
Communicate, influence and educate AP priorities to the team, peers and leadership
Build a partnership with the Store Director
Lead and model the safety culture in store by recognizing safe behaviors and identifying and resolving safety hazards and unsafe behaviors; investigate injuries that occur to determine root cause and resolved through appropriate action plans and partnerships
Execute strategies led by your business partner to deliver business results while prioritizing the guest experience
Evaluate and recommend candidates for open positions and develop a guest-centric team
Lead team onboarding and learning and close knowledge and skill gaps through training and experience
Establish clear goals and expectations and hold team members accountable to expectations
Maintain all required training
Act as first responder for in-store incidents (e.g., security, weather, etc.)
Provide service and a shopping experience that meets the needs of the guest
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
Lead and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others.
All other duties based on business needs
WHAT WE ARE LOOKING FORWe might be a great match if:
Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target
Leading teams who are stocking, setting and selling Target product sounds like your thing… That’s the core of what we do
You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help teach you everything you need to know to be an Assets Protection Team Leader, but there are a few skills you should have from the get-go:
Must be at least 18 years of age or older
High school degree or equivalent
Meet any state or local licensure and/or other legal requirements related to the position
Previous retail and/or loss prevention experience preferred, but not required
Lead and hold others accountable
Learn and adapt to current technology needs
Work independently and as part of a team
Manage workload and prioritize tasks independently
Welcoming and helpful attitude
Effective communication skills
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Climb up and down ladders
Apprehend subjects in accordance with company policy
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary
Americans with Disabilities Act (ADA)Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.Qualifications:
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