Manager Inside Sales

Job Description

The Manager of Inside Sales will be responsible for overseeing the Prop Tech inside sales team in the Lehi location. The day-to-day responsibilities will include but are not limited to: monitoring and evaluating team performance; resolving escalated customer calls; creating reports for senior leadership of the Claims Sales team, coordinating with the Pricing, Product, Implementation, Support teams, and Marketing as needed; and occasionally taking calls when phone volumes are high. He/she/they must be able to prioritize and manage time without the need for direct assignment of tasks from a supervisor. This role requires strategic thinking to identify various ways to improve inside of sales revenue and meet annual sales goals.

· Lead team in achieving annual sales goals

· Organize on-going trainings for the inside sales team including, but not limited to, product knowledge, sales techniques and customer service

· Hire and train new employees

· Answer incoming phone calls on an “as-needed” basis

· Resolve escalated calls involving customers with problems or concerns

· Review and support compensation plans and quota assignments

· Approve PTO and other time off requests

· Provide weekly, monthly and quarterly performance reports to V.P. of Sales

· Completes all responsibilities as outlined on annual Performance Plan.

· Manage individual team members

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Qualifications

· Education: Bachelor’s degree or equivalent work experience in Sales or Sales management

· Work Experience: Three years’ experience managing a team is helpful

· Computer Skills: Oracle Financials, MS Excel, MS Word and MS PowerPoint

· Sales Experience: Excellent knowledge of Inside Sales processes and procedures

· Product Knowledge: In depth knowledge of Xactware/Verisk products and services

Additional Information

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.

http://www.verisk.com/careers.html

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.