Vacancy expired!
Software Guidance & Assistance, Inc., (SGA), is searching for a Product Manager for a Contract assignment with one of our premier Software clients. This position is Hybrid if local to offices in San Francisco, CA, San Jose, CA, Seattle, WA, Washington, DC, Portland, OR, New York, NY, Arden Hills, MN, Los Angeles, LA, Lehi, UT, Emeryville, CA, Denver, CO, Chicago, IL, College Park, MD, Boston, MA, or Austin, TX. Seeking an enthusiastic, autonomous and multifaceted Product Manager to establish technologies and techniques that will help the teams realize their vision through insight-driven decision-making. You will act as product owner and will consult on methods, design, and analysis to gather holistic experience insights, whether for products, digital workplace, or customers. Responsibilities :
- Manage the vision and strategy for Client's Experience Management roadmap
- Develop and validate innovative, scalable pre-packaged solutions that meet stakeholder and business objectives
- Support Client's Knowledge and Enterprise Search strategy
- Provide thought leadership on a frequent basis, including academic and practitioner research, joint publications, podcasts, conference presentations or webinars
- Provide support to internal partners, including data & research collection design, change management consulting, post-research data analysis and interpretation, executive presentations, action planning consulting
- Partner with legal and data services to ensure compliance with standards
- Conduct, write and present on global research that aligns to the value proposition
- Where needed, contribute to product and business development activities
- Drive and facilitate centers of excellence related to experience management
- Be the voice of the employee and customer
- 7+ years experience working with clients on their employee survey programs, employee assessment programs or in an Employee Insights/Analytics function
- Advanced degree in Industrial-Organizational Psychology, Behavioral Science or related field
- A blend of agency-side experience as well as internal-client experience is ideal, although candidates from either side will be considered
- Successful track record of managing vendor engagements, including negotiating scopes of work, developing mutual success plans, and contributing to supplier business reviews
- Experience working with large and complex enterprises
- Strong strategic communicator, including gaining executive buy-in, setting expectations with stakeholders, and leading workshops
- Consultative and relationship builder who can quickly understand client needs and requirements
- Have a strong understanding of good research methodology; item design and data collection, data governance methods, and personal data handling standards
- Able to analyze and interpret data, and report back insights to customers
- Master's Degree
Vacancy expired!