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Job Details

ID #43214857
State Utah
City Lehi
Job type Permanent
Salary USD $120,000+ 120000+
Source PCF Insurance Services
Showed 2022-06-18
Date 2022-06-13
Deadline 2022-08-12
Category Software/QA/DBA/etc
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Manager, IT Operations

Utah, Lehi, 84043 Lehi USA

Vacancy expired!

Manager, IT OperationsThe Manager of IT Operations will oversee the IT (Information Technology) functions for the company and manage a team of experienced systems administrators and service desk professionals. The ideal candidate will have responsibilities for the company’s technology operations including the implementation of new IT systems and policies. You should have a solid technical background while being able to manage and motivate people. The goal is to ensure IT systems and people are effective and functioning within the limits of the budget, time, and specifications of the company.

When you join PCF Insurance Services, here's what to expect1.

Best in Class: you will be joining an organization that is the blueprint for exponential growth in the insurance industry.2.

Agent for Change: you will contribute to our mission and execute impactful solutions.3.

Entrepreneurial Style: you will be energized by the success of your colleagues and feel inspired to lead them into battle.4.

Intelligence & Self-Awareness: you will have the background and experience to take on a great deal of ownership and fight to win.5.

Lead by Example: you will be the type of person seeking out continual process improvements while having the ability to execute and inspire others to be an Agent for Change.

Responsibilities
  • Manage a team of System Administrators and Support Technicians
  • Help devise and establish IT policies and systems to support the implementation of strategies set by upper management
  • Analyze the business requirements of departments to determine needs
  • Procurement and asset management of technological equipment and software
  • Assist with user account creation, modification, and termination across multiple applications
  • Track additions, systems documentation, disposals and transfers of hardware and software
  • Employ best practices to maintain technical facilities to the highest standard
  • Ensure the efficient utilization of IT resources
  • Analysis of system performance, network and help desk activities to enhance overall service delivery to the business
  • Experience managing Enterprise-level technology projects
  • Other tasks and duties as assigned

Requirements
  • BS in Computer Science, MIS or similar service and field experience
  • 5+ years progressive experience in an IT Management role
  • Highly skilled and knowledgeable in Azure Active Directory, Active Directory and Office 365
  • Systems configuration, infrastructure, hardware support, and maintenance experience
  • Solid understanding of cyber security and cyber security frameworks
  • Vendor relationship management
  • Excellent customer service and communication skills (verbal and written)
  • PC hardware and software experience (build, repair, and troubleshooting)
  • Strong time-management skills
  • Ability to work on several tasks at once with frequent interruptions while meeting deadlines
  • Able to lift 60 pounds (monitors, computers, printers, servers, boxes), crouch beneath desks, and work on ladders (for wireless system maintenance, etc.)
  • Desire to work in a fast-paced environment
  • Some travel may be necessary
  • Certifications a plus

Vacancy expired!

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