Vacancy expired!
Yardi Systems, the leader in asset and property management software, is currently seeking Associate Technical Account Managers to join their growing office in Draper, UT!
As an Associate Technical Account Manager for Breeze you will support Yardi clients via phone, email and live chat to provide support and client satisfaction. Associate Technical Account Managers are organized, strong communicators who have a technical proficiency and have some knowledge of the Property Management industry and Yardi products.
Responsibilities
Implement Yardi Breeze by assisting clients with system setups, training and technical support
Research and troubleshoot escalated application issues
Maintain knowledge of Yardi products
Follow company policies to maintain SAAE16 and PCI compliance
Effectively communicate with the client, account management and other team members
Fulfill support inquiries requested by clients
Complete tasks in a timely in support of client expectations
Follow best practices for Yardi products and service support
As appropriate be available for clients during evenings, weekend and holidays
Requirements
Bachelors degree in Business or related degree or equivalent experience
Prior customer service support experience
Previous software of technical support experience desirable
Knowledge of generally accepted accounting principles desirable
Strong verbal and written communication skills
Ability to provide support via phone, email and live chat
Regular attendance and a regular work schedule is an essential function of the job
PLEASE APPLY TO: https://careers.yardi.com/openings/job-posting/GEN19313145/
At Yardi, weve created a global team dedicated to making great real estate software products and fostering a collaborative work environment. We care about our community and like to come together to make things happen, whether we are focused on creating new software innovations or giving back through philanthropy and volunteerism. Yardi is a place where people with a wide variety of cultural and life experiences come together to make a difference.
There is something for everyone at Yardi, whether you love to code, or are a people person and enjoy solving issues and providing support to clients. We have a pleasant and casual work environment, competitive salaries, and a comprehensive benefits package. Our corporate culture stresses integrity, respect, trust, responsibility, and fun!
EOE Race/Gender/Disability/Vets
Vacancy expired!