Vacancy expired!
Multiple opportunities for our Client based in Draper, UT
Responsibilities - Directs customer calls to the proper location and department Prioritizes calls and escalates appropriate customer issues Adheres to product specific guidelines, procedures, and best practices May be required to work overtime, alternative work schedule or change shift as business dictates.
Must have skills:
Strong Customer Support/Customer Service skills.
Must have 1-2 years customer service in a related field and computer experience.
Good computer skills to include data entry.
Must have knowledge of Microsoft Product suite including Outlook, Word and Excel.
Must be able to respond in a timely manner and prioritize tasks based on urgency and impact to the business.
Must be willing to come for inperson interview at the earliest.
All candidates must be able to speak English. The role will either be English speaking or bilingual (English and language- Italian/Portuguese/Spanish/German/French).
Multiple Opportunities in different shifts available.
Highly preferred:
Previous Call Center experience highly preferred. A lot of data entry, fast pace, ever changing environment for process so the ideal candidate needs to be adaptive. The key need is administrative skills and the soft skills (customer service personality).
If you have the skills listed and are interested, please email your resume to renu.nagpaul@pyramidci.com for next steps.
Vacancy expired!