Senior Quality Assurance Lead

Job Description

The Quality Assurance Lead is primarily responsible for the analysis, design, planning, and overseeing the successful execution of web-based technology implementations. They will also manage a team of QA individuals that will report results of testing processes, and the implementation of test cases in defect management tools. The Quality Assurance Lead will work with the Front-End, Backend Development leaders and Marketing teams to implement web applications, based on enterprise level CMS systems.

· Define scope and objectives of all levels of QA testing on a given project

· Write test plans, design test cases, develop test scripts, test conditions, test procedures and expected results

· Train QA on all aspects of testing, including functional, regression, user acceptance testing, exploratory, and smoke testing

· Create large volumes of test data if required

· Track and reports defect using appropriate tools such as JIRA

· Validate bugs and defects to ensure they follow all test cycles

· Investigate and recommend remediation strategies for data quality conditions, and process failures and Communicate test status to internal project team clients(s)

· Develop and contribute best practices and standards for a particular solution or across multiple medium/large scale projects/accounts

· Accurately estimate work effort and delivery timelines to support project and client management

· Be a mentor by conducting on-going technical training for the Quality Assurance team members

· Oversee and support implementation of automation (Selenium, Junit, JMeter)

Qualifications

· Bachelor's degree in Computer Science, Information Systems, or related IT field work experience

· 7+ year in Software Quality Assurance industry

· 3+ years of work experience in a leadership position of Quality Assurance

· ADA compliance knowledge required

· Strong knowledge of CMS software and concepts (Adobe Experience Manger (AEM), Drupal, Sitecore, WordPress)

· History of working with the onshore/offshore delivery model

· Working knowledge of SQL, Java, JavaScript, HTML, and CSS

· Working experience with testing multi-technology integration points into a CMS (database, Magento, Marketo)

· Experience with testing SOAP / API projects a plus

· Experience with Selenium and Jenkins automation processes

· Excellent written and oral English communication skill

· Excellent documentation skills

Additional Information

At Merkle, we believe that a diverse environment improves us as a community and as a business. We want to foster an environment of growth, where all ideas and contributions are encouraged. We need this culture of courage to continue to thrive in our fast-paced industry. We embrace differences of opinion. We value diversity of experience and thought, which help us to challenge and define industry-leading solutions, and support our goal of being a great place to work.

All your information will be kept confidential according to EEO guidelines.