Job Details

ID #44720542
State Utah
City Salt lake city
Job type Permanent
Salary USD TBD TBD
Source CHG Healthcare
Showed 2022-08-09
Date 2022-08-08
Deadline 2022-10-07
Category Et cetera
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Service Desk Specialist

Utah, Salt lake city, 84101 Salt lake city USA

Vacancy expired!

Healthcare's helping hand.

CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.

Our industry is growing and demand is high. This means you'll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding.

The Service Desk Specialist position provides phone support for computer hardware and software, copiers, printers, faxes, and phone systems.

Your role:

  • Provide first level support for resolution of client computer problems and requests
  • Record all contact into ticketing system
  • Monitor incoming ticket queue and escalated/fix as needed
  • Monitor systems and review system logs for problems
  • Provide desktop support for computer hardware and software remotely
  • Provide phone system support, including smart phone and tablet type devices

Your qualifications:

  • Excellent customer relation's skills and good phone manners
  • Prioritize and manage time and requests efficiently
  • PC knowledge of hardware and software
  • Knowledge of Windows operating systems and common Windows applications
  • Knowledge of data networks
  • Able to deal with stressful situations in a courteous and friendly manner
  • Excellent attention to detail
  • Knowledge of voice and data systems
  • High school diploma or equivalent
  • Experience supporting PC hardware & software
  • 1-2 years of experience working on an information systems helpdesk
  • Interact with clients, team members, and other employees in a courteous, respectful, and business-like manner
  • Ability to manage multiple tasks at one time
  • Able to assess and understand needs and problems and follow up on these in a timely manner

In return, we offer:

  • Competitive pay
  • Flexible work schedules - including work from home options available
  • 401 (k) retirement plan
  • Healthcare coverage with corporate wellness program
  • Free health center and health coaching for employees and dependents
  • 18 days of PTO your first year and paid holidays
  • Up to 16 hours of paid volunteer time off
  • Award-winning training and development programs
Click here to learn more about our company and culture.

To have your resume reviewed by Talent Acquisition, click "Apply" at the top of the screen.

We are an Affirmative Action/Equal Opportunity Employer

Veterans/Disabled

We are an at-will employer

#Associate

Vacancy expired!

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