Vacancy expired!
Do you love helping people and making them feel welcome? If you have the desire to be a great host, helping to give our guests moments that they will remember, you may be just the person we are looking for. The Hyatt Place Salt Lake City/Downtown is looking for individuals who are outgoing, customer service focused, and have a positive outlook to join our front office team as a full-time Guest Host. Our staff's motto is Customer Service First. We offer great benefits and an atmosphere that cannot be touched. Bring your smiles and join the family.
Guest Host Job Responsibilities:
Assists guests with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges).
Go above and beyond to provide assistance, assist with luggage, coffee, directions, wake up calls, future reservations, etc.
Coordinates all guest requests, informs guests of hotel services, features, and room amenities.
Prepare, set up, stock, take down, clean, and provide quality food and beverage requests consistently for all guests by adhering to all recipe and presentation standards.
Uses suggestive selling techniques.
Guest Host Job Requirements:
Looking for a friendly and dynamic individual that loves working with people.
Must be a TEAM player and have a positive attitude.
Consistently attentive, courteous and efficient in dealings with guests, managers and employees.
Handle check-ins, check-outs and reservations in a friendly efficient and courteous manner.
Someone who is detailed oriented and can follow through and complete work in a timely manner.
Excellent communication skills required.
100% reliable and dependable.
Must have a valid drivers license.
Guest Host Experience/Education:
Previous hotel experience strongly preferred, but not required
High school degree or equivalent required
Guest Host Hours of position
This is a full-time position and requires OPEN AVAILABILITY which may include working weekends and holidays.
The Hyatt Place Salt Lake City/Downtown is part of LodgeWorks, a hotel management and development company based in Wichita, Kansas with 900+ employees nationwide. Our multi-brand strategy includes Archer, Hyatt Place, HYATT house, Aloft, Hilton Garden Inn, Hampton, and other high quality, nationally branded products. We are industry innovators with a rich history and a strong family culture. At LodgeWorks, hospitality is more than just the industry in which we work. It defines everything we do. Hospitality is the single most important element of our organization the foundation upon which everything is built.
Vacancy expired!