Vacancy expired!
- You will be responsible for increasing the number of active residential clients within an assigned portfolio of properties (apartments, condos, etc.).
- You will own and cultivate excellent relationships with property owners, managers, and building staff to promote the growth and retention of client's residential internet, voice, and TV services.
- You will maximize impact by acting as a single point of contact for staff, and leverage strong relationships to drive penetration growth through customer acquisition programming and events, and successful customer care.
- Meet or exceed quarterly portfolio growth sales quota by promoting client's internet, voice, and TV services. Drive growth through customer acquisition programming and events, and successful customer care retention management.
- Own relationships with property owners, managers, and building staff within an assigned portfolio of multi-dwelling properties. Act as the main point of contact for the property client's network and technical deployment, and communicate the value proposition to property management, staff, and tenants.
- Consider the impact of all cross-functional teams on a portfolio (including sales, marketing, installation, churn, customer service, etc) and make recommendations to drive growth.
- Display solid communication skills internally and externally, and partner with other team members to ensure a seamless, end-to-end customer and partner experience.
- High school diploma or equivalent practical experience.
- 1 year of employment or school activities related to customer service or sales.
- Able to work as a W2 employee of Genesis10 (no corp to corp)
- 2 years of experience in sales or strategic account management, carrying a quota, in the ISP or telecom industry.
- Track record of effective relationship-building or partnership development.
- Track record of excellent work ethic, ability to navigate ambiguity, and solid communication skills.
- Demonstrated success managing long-term relationships and meeting customer care success metrics.
Vacancy expired!