Vacancy expired!
UX Interaction Designer
Location: Salt Lake City, UTThe UX-IXD position takes a rough idea of a product from creation and ideates, researches, iterates, and walks it through to release. This position utilizes your expert-level interaction design skillset and help creates top tier cloud-based software.Major Functions/Responsibilities:- Rapid visualization (sketching, paper prototyping, story boarding)
- Creates flow charts, site maps, content inventory, information architecture
- Creates complex interaction models
- Effectively communicates with stake holders
- Able to facilitate a usability study/plan, coordinate
- Create motion studies
- Analyze and document research findings including personas
- Leads field/remote research using various methodologies
- Engage with team members in critiques and pin-ups
- Effectively document interaction models for development's consumption
- Explore multiple concepts for new features
- Project time estimating
- Follow the company Code of Ethics and inContact policies and procedures at all times.
- Communicate in an effective and professional way with customers in and outside of inContact.
- Bachelor's degree in User Experience Design or related field or related work experience required.
- 4 + years of User Experience Design
- Working Knowledge of software development methodologies
- Solid understanding of CSS and HTML principles and limitations
- Ability to assist Ux researcher and lead in field/remote research using various UX methodologies
- Strong practical understanding of the UX process
- Creative Cloud, Sketch, Balsamiq or other wireframing tools
- Interactive Prototyping Software (UX Pin, Axure)
- Microsoft Office
- Portfolio displaying examples of sketches, wireframes, interaction models and final visuals
- Contact center experience with multi-channel routing and IVR/Self Service.
- Advanced degree in Business, Human Computer Interaction, Psychology or ergonomics.
Vacancy expired!