Vacancy expired!
Customer Service Associate
We are looking for a customer-oriented service representative in St. George, Utah to act as a liaison, provide products, services and resolve any emerging problems that our customers might face with accuracy and efficiency.
The target is to ensure excellent service standards and maintain high customer satisfaction. We offer full training, so experience is not required, but will be weighted upon presentation.
Duties and Responsibilities
Build sustainable relationships of trust through open and interactive communication.
Handle complaints, provide appropriate solutions and alternatives and follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Requirements
Familiarity with CRM systems and practices
Excellent communication and presentation skills
Ability to multi-task, prioritize and manage time effectively
Customer Orientation and ability to adapt and respond to different types of characters
About the Company
Oracle Learning Center has spent the last several years developing the tools necessary to help our customers succeed. Our management team spent 10 years marketing and managing internet business in the US and internationally. We take the time to work with our customers one on one through half hour weekly sessions to help them set up a successful business.
Vacancy expired!