Resident Resolutions Coordinator

Job Description

We’re looking for an

Our

Administrative Assistants play a vital role in keeping us organized and on track. We are looking for a team-oriented professional to help manage daily office operations on our Affordable housing side of the business. An Administrative Assistant is a business professional who must be able to multi-task in a fast-paced environment where organizational expertise is essential. Must have a strong experience using word processing, spreadsheets, email, and presentation programs.

• Making appointments, receiving and screening visitors and telephone calls using a telephone script.
• Maintaining and controlling confidential files and records.
• Preparing leases for occupancy and making initial computation of rents and monthly payments according to authority policy.
• Reviewing applications and interviews applicants for housing.
• Maintains the waiting list of applicants for housing and determines applicant eligibility.
• Maintaining continuing compliance and resident relations, upholding all fair housing principles, and applying the unique Program rules correctly including the student, unit transfer, unit vacancy and available unit rules.
• Arranges an appointment if required and may issue visitor passes.
• May also collect and distribute mail, do light clerical work.
• May operate office equipment such as copiers, fax machines, and computers.

Qualifications

The ideal candidate must be able to address the needs of our residents, team members, and visitors in a friendly and professional manner. The right candidate should have a strong administrative and customer service background. Here are a few things to consider –

• Great computer skills are needed! An Administrative Assistant uses a variety of programs such as Microsoft Word, Excel, Outlook, PowerPoint, Internet Explorer, as well as a variety of other programs.

• Multi-tasking and adaptation are key elements to success!

Additional Information

AIR offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with:

• Expected pay rate of $15 to$25per hour.You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Medical, dental, vision, and life insurance options available. HSA with company sponsored contributions, FSA (traditional and dependent care FSA).
• Short and long-term disability paid by the company.
• 401(K) and Employee Stock Purchase Plans.
• Paid Vacation, 9 Paid Holidays,
  Wellness Bonus Days, and Paid Sick Time.
• Tuition Assistance Program.
• Commuter Benefits and Pet-Insurance.
• Up to
  100% Reimbursement on Professional Certification/Licensing for Job Related Curriculums.

• Discounted Rent at AIR communities (certain exclusions apply, and an application is required).

• Paid parental leave of up to 16 weeks, following the birth or adoption of a child.
• Consumer discounts from various products and services including travel planning, wireless phones, health and fitness, home appliances, and more.
• 10 hours of paid time annually to
  give-back to your community.
• Opportunities for professional development and career growth including realistic job previews, in person and virtual leadership training, and performance improvement courses.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.