Vacancy expired!
Configuration and Asset Manager
Job Category: Engineering and Technical SupportTime Type: Full timeMinimum Clearance Required to Start: TS/SCI with PolygraphEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: NoneThe Configuration Management (CM) and Asset Management (AM) is part of the Services and Systems Integration (SSI) Team on All Spark responsible for ensuring the CM baseline of a customer's IT Service Ecosystem is updated and maintained to a high degree of accuracy. The Configuration and Asset Manager's organized, hands-on approach will help them stay ahead of challenges and deliver beyond expectations.Position Responsibilities:- Manages the Configuration Items (Cis) within this large-scale IT Service Ecosystem comprised of Cloud Hosting, Desktop, Networks, Cyber Security, and Operations and Maintenance (Tier 2) Service Provider (SP) contracts
- Performs regular audits of the CM and AM baseline
- Works closely with the IT Service Integrators and SP CM and Asset Managers to incorporate any relevant changes rolled into the operational baseline
- Helps integrate the CM tracking / Change Management systems, ensuring all changes to the operational environment can be traced through the documentation and approval process.
- Facilitates Government and contract reviews/boards approving Requests for Changes (RFCs)
- An Active TS/SCI Clearance with Polygraph
- Minimum of 3-5 years' experience with CM, AM, Property Management or Systems Engineering in an IT environment
- Ability to facilitate meetings with Program and Government personnel
- Ability to manage and help improve Headquarter and site CM processes, procedures and User Manuals
- Strong verbal and written communication skills
- Detail-oriented
- Ability to multi-task in a fast-paced environment
- Extensive knowledge of MS Product Suite (Word, Excel, SharePoint)
- Knowledge of Agile methodology
- CM Data Base (CMDB) experience
- Documenting/developing CM and AM processes & procedures
- Experience with ServiceNow CMDB or AM modules
- ITIL v3/v4 Foundations or ITIL 2011
- ITIL Change Management Certification
- Bachelor of Arts or Bachelor of Science Degree
- Ability to prepare and conduct briefings to diverse audiences
- ITIL v3 Foundations or ITIL 2011
- Bachelor of Arts or Bachelor of Science Degree
- Ability to prepare and conduct briefings to diverse audiences
- Ability to create project documentation
Vacancy expired!