Job Details

ID #49996233
State Virginia
City Chantilly
Full-time
Salary USD TBD TBD
Source General Dynamics Information Technology
Showed 2023-05-25
Date 2023-05-26
Deadline 2023-07-25
Category Et cetera
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Help Desk Technician - TS/SCI with Polygraph

Virginia, Chantilly, 20151 Chantilly USA

Vacancy expired!

Req ID: RQ148632Type of Requisition: RegularClearance Level Must Be Able to Obtain: Top Secret SCI + PolygraphJob Family: Help DeskSkills:Computer Hardware,Help Desk Support,Technical Support,Troubleshooting SoftwareCertifications:CompTIA - Security+ - CompTIAExperience:1 + years of related experienceUS Citizenship Required:YesJob Description:We are GDIT. The people supporting and securingsome of the most complex government, defense,and intelligence projects across the country. Weensure today is safe and tomorrow is smarter. Ourwork has meaning and impact on the world aroundus, but also on us, and that’s important.GDIT is your place. You make it your own byembracing autonomy, seizing opportunity, andbeing trusted to deliver your best every day.We think. We act. We deliver. There is nochallenge we can’t turn into opportunity. And ourwork depends on a Help Desk Technician joining our team tosupport our government client’s activities in the Northern Virginia locations.At GDIT, people are our differentiator. As a Help Desk Technician supports andmanages the responsibilities of the successful completion of all tasks in assigned projects.

Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.

Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems.

Assists with the installation, configuration, and upgrade of computer hardware and software.

Provides end-user software troubleshooting and support.

Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.

Provides troubleshooting and support.

Assists in the administration of e-mail systems.

Provides phone and help-desk support for local and off-site users.

Maintains current knowledge of relevant technology as assigned.

Participates in special projects as required.

Active TS/SCI clearance required and eligibility to obtain a CI polyRequires a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service.Must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA A+ CE, CompTIA Network+ CE, CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP), OR Cisco Certified Network Associate (CCNA)-Security. CompTIA Security+ CE is the preferred certification. In addition must attain the required DoD 8570 Computing Environment (CE) Training within six (6) months of Hire Date.COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the customer site requirements.We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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