Vacancy expired!
Overview
Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for nearly 35 years.IMG - is hiring a full-time Workflow Staff at it's Chantilly, VA location.Responsibilities- Create/document workflow diagrams and process guides using Microsoft Visio and Microsoft Word
- Troubleshoot and document workflow issues in Service Now platform
- Facilitate Technical Exchange Meetings (TEMs) with appropriate stakeholders to gather software development requirements; document and submit requirements
- Submit and track incident tickets related to software issues in Service Now platform
- Facilitate ongoing communication and coordination with service integrator
- Maintain strong working relationships with key stakeholders
- Complete assigned tasks and projects by assigned deadlines
- Perform other related duties as assigned
- Health, dental, vision, and life insurance
- Short term and long term disability insurance
- 401(k) with generous company match
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
- 15 days of personal leave plus paid federal holidays
- Professional development and training assistance
Vacancy expired!