Job Details

ID #1469644
State Virginia
City Charlottesville
Full-time
Salary USD TBD TBD
Source Virginia
Showed 2018-12-11
Date 2018-12-04
Deadline 2019-02-02
Category Customer service
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Customer Service Representative (Charlottesville)

Virginia, Charlottesville 00000 Charlottesville USA

Vacancy expired!

Our local client, a reputable HVAC contractor, is seeking a Customer Service Representative to support their growing customer base. They are looking for a strong work ethic, a "do whatever it takes" attitude, and the ability to thrive in a busy work environment.

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Responsibilities (including, not limited to):

Answer inbound phone calls and email

Perform outbound calls with existing customers

Create service tickets and schedule appointments accurately

Review customer account information

Knowledge and Skills:

Strong English verbal and written communication skills

Detail oriented

Excellent email handling skills

Strong customer service focus with the ability to empathize as well as prioritize customers needs

Must be able to multitask

Outbound calling experience a plus

Minimum typing skills of 30 words per minute

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This is a 3 month long temporary assignment with the possibility of going full time. Robbins Staffing is an EOE.

Vacancy expired!

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