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ID #17176786
State Virginia
City Charlottesville
Job type Permanent
Salary USD TBD TBD
Source University of Virginia
Showed 2021-07-23
Date 2021-07-22
Deadline 2021-09-20
Category Architect/engineer/CAD
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IT Support Staff

Virginia, Charlottesville, 22902 Charlottesville USA

Vacancy expired!

The Department of Engineering and Systems and Environment is seeking an IT Support Staff to assist with day-to-day IT requests. As the home to UVA's recognized undergraduate and graduate degree programs in civil and systems engineering, we are a leader in the study of human and socio-technical systems. Our faculty and students create innovations that will help address societys most wicked problems, which are often emergent, large scale, and complex in areas ranging from public health to smart cities to environmental resilience. In a rapidly changing world, we believe that a better future is possible for all by training the leaders of tomorrow in a collaborative academic environment that encourages excellence in the classroom and laboratory.

The selected applicant will serve in variety of capacities to include helpdesk support, web development, A/V technical assistance, technical writing, system engineering, quality assurance analysis, and will also assist with department inventory. The preferred candidate will have one or more years of work experience in a technical capacity, preferably in an academic environment.

Additional duties will include:
  • Review current and proposed departmental/user hardware and software systems; develop and maintain systems for the various constituencies within the unit.
  • Analyze proposals which consist of objectives, scope, and user expectations; gather facts, analyze data, and prepare proposal synopses comparing alternatives in terms of cost, time, and availability of resources.
  • Solve problems on computer applications and systems for students, faculty, and staff; provide technical assistance to departmental user support staff.
  • Provide individual and/or group instruction and training to students, faculty, and/or staff on computer technologies.
  • Provide technical support for research and development initiatives and for the implementation of new technologies for adoption.
  • Write structured programs, as appropriate, using technologically current programming languages to support systems.
  • In addition to the above job responsibilities, other duties may be assigned.

Minimum Requirements:
  • Ability to work full-time on-site in Charlottesville, VA.
  • Bachelor's degree in Computer Science, MIS, Computer Engineering or a related discipline and at least 1 year of relevant experience. OR Associates degree and 3 years of relevant experience OR High school diploma and 5 years of relevant experience.
  • Knowledge of principles and practices of tech support and management.
  • Intermediate/Advanced level knowledge of Microsoft Word, Excel, PowerPoint, Access, and Outlook.
  • The ability to train on and learn new computerized systems.
  • Keen attention to detail, problem-solving skills, and the ability to maintain confidentiality.
  • Ability to communicate and work alongside faculty, staff, students, vendors, and outside guests of the University in an effective and professional manner.
  • Capacity to handle multiple assignments with critical deadlines and changing priorities.

Preferred Qualifications:
  • Experience in research computing, lab management.
  • Website design and maintenance experience.
  • Vendor relations experience.

Anticipated hiring range: $22.00 - $28.00 per hour depending upon relevant experience.

APPLICATION PROCESS:

Please apply through Workday, and search for R0025616. Complete an application online and attach a CV/resume and cover letter. Internal applicants must apply through their UVA Workday profile by searching Find Jobs in the top search bar.

This position will remain open until filled. This is a non-exempt level, benefited position. The University will perform background checks on all new hires prior to employment. This position will not sponsor applicants for work visas. For questions about the position or the application process, please contact Lauren Jackson, Recruiter at

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physicians Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

The selected candidate will be required to complete a background check at time of offer per University Policy.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physicians Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

Vacancy expired!

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