Job Details

ID #12112159
State Virginia
City Charlottesville
Job type Permanent
Salary USD TBD TBD
Source University of Virginia
Showed 2021-04-11
Date 2021-04-10
Deadline 2021-06-09
Category Architect/engineer/CAD
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IT Tech Senior, PC Systems

Virginia, Charlottesville, 22902 Charlottesville USA

Vacancy expired!

Performs general maintenance tasks troubleshoots and repairs computer systems and peripherals located throughout the Health System. Basic to advanced PC troubleshooting and problem resolution. Resolve complex problems involving network LAN nd/or mainframe issues with minimal or no assistance. Often communicates technical solutions to team and management and provides assistance to teammates in an effort to enhance the overall services provided by the group.

  • Perform computer hardware operating system software and related peripheral equipment repairs within the established guidelines for timeliness and quality. 80% of all trouble calls are resolved within 8 business hours of assignment.
  • Problems wherein this is not possible are escalated to management.
  • Keep Remedy properly updated with problem ticket asset and other data elements encountered during the course of maintenance troubleshooting and repair duties
  • Maintain and enhances knowledge of the HS/CS desktop environment as well as of HS/CS policies procedures and initiatives
  • Communicates appropriately with customers and computing staff
  • Drives safely to ensure no injuries or damage to passengers or vehicles.
  • In addition to the above job responsibilities, other duties may be assigned.

Position Compensation Range: $28.25 - $45.19 Hourly

MINIMUM REQUIREMENTS
  • High School Diploma required.
  • Associates degree or Certification required.
  • 7 years of relevant experience required.
  • Certification in Clinical Engineering/Biomed Microsoft or other required in lieu of Associates Degree.
  • May require Valid Virginia Driver's License (VADL)

PHYSICAL DEMANDS: This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physicians Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

The selected candidate will be required to complete a background check at time of offer per University Policy.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physicians Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

Vacancy expired!

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