Job Details

ID #49764116
State Virginia
City Charlottesville
Job type Permanent
Salary USD TBD TBD
Source University of Virginia
Showed 2023-04-23
Date 2023-04-22
Deadline 2023-06-21
Category Et cetera
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Public Safety Technology Specialist

Virginia, Charlottesville, 22902 Charlottesville USA

Vacancy expired!

The Department of Safety and Security at the University of Virginia seeks applicants for a newly created Public Safety Technology Specialist position. This position is part of a team that is responsible for the administration and support of enterprise technology infrastructure and various technology systems utilized by UVA. The Public Safety Technology Specialist provides technical support and administration for various specialized systems utilized by the Department of Safety and Security. They often perform duties with considerable independence but must also work as part of a larger collaborative team of DSS, ITS and Security Vendors. This is a highly engaging role that requires critical thinking, thought leadership, cross-functional collaboration, and a strong customer-service mindset.

What you will do:
  • Provides application and technology support to users of the DSS managed Access Control Systems, Alarm Management System, and other various applications.
  • Maintain, monitor and ensure the integrity of key applications and server infrastructure including but not limited to conducting end user set-up, adding and deleting users, password management, carrying out routine system maintenance, system upgrades, file updates, interfaces, etc.
  • Act as a liaison with other technical support staff, vendors and employees as needed. Provides support regarding software problems, updates, fixes, new releases, and change requests. Works in close coordination with various technology support vendors.
  • Interface and coordinate with service providers and vendors, including supervising work of vendor support personnel and contractors.
  • Maintain system database integrity, and make recommendations for projects, system performance, future growth and expansions.
  • Collaborate with InfoSec and ITS to plan and implement security measures to protect technology systems and data. This includes the regular review and remediation of security vulnerabilities and threats and assisting third party vendors in providing network security services, audits, and assessments.
  • Actively monitor change requests, project queues, and ticketing system to document work and facilitate communications with end users, project managers, and all key players.
  • Create and maintain detailed technical documentation, including updates to disaster recovery and business continuity documentation annually or as changes occur.
  • Perform other related duties as required.

Qualifications:
  • Bachelor's Degree in Information Systems, Computer Science or similar field of study plus three (3) years of related work experience. Equivalent combination of related education, experience, certification, and training may also be considered.
  • Ability to evaluate, develop and implement infrastructure system upgrades and enhancements.
  • Ability to research, evaluate and test new IT technologies, trends, and solutions.
  • Ability to be self-managed and a self-starter and take ownership of the work assigned and deliver results timely, reliably, and correctly.
  • Excellent communication skills, both verbal and in writing about technical subjects to non-technical users in a way they can easily understand
  • Experience with database management and creation
  • Knowledge of :
    • LAN/WAN, VLAN, VPN and internet technologies
    • Wireless networks, e.g. Cisco/Meraki, Cradle Point, Sierra
    • Shared storage environments
    • Active Directory and Group Policy
  • Must understand network security best practices and procedures
  • Solid understanding of disaster recovery and contingency planning

Applicants must be US persons (Citizen, Permanent Resident, Approved Political Asylee)

Responsibilities may require working evenings and weekends, sometimes with little advanced notice and on-call support.

This is position is open to a hybrid work schedule, the selected candidate will be required to work partly on site in Charlottesville, VA.

The selected applicant will be required to complete a background check per University policy.

TO APPLY:

Please visit the uva job board , and search for "R0044112"

Complete an application online and attach:
  • Resume
  • Cover Letter

Please note that you MUST upload ALL documents into the CV/Resume box.

Applications that do not contain all of the required documents will not receive full consideration.

For questions about the application process please contact Rhiannon O'Coin, Senior Academic Recruiter,

Physical Demands Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.

COVID Vaccination Requirement and Guidelines

Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirementsandguidelines for employment at UVA.

The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

The selected candidate will be required to complete a background check at time of offer per University Policy.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

Vacancy expired!

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