Job Details

ID #20070546
State Virginia
City Charlottesville
Job type Permanent
Salary USD TBD TBD
Source University of Virginia
Showed 2021-09-22
Date 2021-09-21
Deadline 2021-11-19
Category Systems/networking
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Classroom Support Technician

Virginia, Charlottesville, 22902 Charlottesville USA

Vacancy expired!

UVA Information Technology Services (ITS) is seeking a Classroom Support Technician. The Classroom Support Technician installs, maintains, and supports technology-enhanced classrooms at the University of Virginia; making it possible for UVA to serve the Commonwealth of Virginia, the nation, and the world by developing responsible citizen leaders and professionals; advancing, preserving, and disseminating knowledge. Technicians provide audio, video, computer, and other control hardware and software support; ensuring that university and department equipment remains functional for professors and students alike both virtually and in person. Experience working independently and using sound judgment in decision-making under pressure is required as is demonstrated experience working within a framework of standards and guidelines.

Duties/Responsibilities Include:
  • Assists faculty, staff, and other end users with technology installed in classrooms.
  • Troubleshoot networked, commercial audio, and video systems.
  • Install and configure audio and video equipment in classrooms including projectors, computers, and Crestron equipment, with the engineers guidance.
  • Interpreting and wiring diagrams to terminate audio/video cables.
  • Update/upgrade firmware/software on devices and computers, per instructions.
  • Manage audio and video equipment using Crestron software tools.
  • Effectively communicate and collaborate in Microsoft Teams.
  • Performs other duties as assigned.

Qualifications:
  • High school diploma and 3 years of relevant experience providing customer support that includes some experience with IT and/or AV related support.
  • Demonstrated customer service skills
  • Ability to be on-site in Charlottesville, VA (no opportunity for remote work).

Physical Demands:
  • Occasional working on ladders, or scaffolding, up to 12 feet tall.
  • Working with low voltage electrical power.
  • Lifting of equipment weighing up to 50lbs.
  • Frequent walking to accomplish tasks requiring the ability to walk up to 2-4 miles in an 8-hour shift.

ITS at UVA is a phenomenal place to lead, grow, and deliver impact. It's an organization that values results and teamwork. We like the people we work with and the work we get to do. We strive to create a welcoming and supportive workplace where everyone feels empowered to be their authentic selves and share ideas. We embrace a commitment to diversity, equity, and inclusion. ITS values work-life balance and provides flexible work location options where possible. Please see additional information aboutjoining our team.

This position is a full-time, benefitted, University Staff, hourly role. https://hr.virginia.edu/uva-employee-category. The selected applicant will work 2:30 PM 11:00 PM (Monday Friday.)

Anticipated Hiring Range: $20.00 - $23.00 per hour (equivalent to $41,600 - $47,840 annually).

The selected applicant will be required to complete a background check prior to their first day of employment per University policy.

The selected candidate will be required to complete a background check at time of offer per University Policy.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physicians Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

Vacancy expired!

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