Job Details

ID #2569585
State Virginia
City Charlottesville
Full-time
Salary USD TBD TBD
Source Virginia
Showed 2019-07-18
Date 2019-07-14
Deadline 2019-09-12
Category Systems/networking
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Wanted: Systems & Network Support Engineer (Downtown CVL)

Virginia, Charlottesville 00000 Charlottesville USA

Vacancy expired!

Small-medium sized local IT firm seeks a hard working professional to join our fun, dynamic staff. Our team of network engineers, repair techs, and office staff have been servicing businesses, medical practices, and the general public for almost 15 years. This is NOT a beginner position, nor is it a bench tech position (although there will be plenty of that, so experience with desktop support is required). The ideal candidate will be comfortable managing projects and making smart, important decisions with regards to IT infrastructure, security, and timeline budgeting. This is a real full-time position, not a temp job or contract. For the right candidate, there will be eventual opportunities to advance in the company. Overtime is sometimes a must and usually available if desired. Occasional night and weekend shifts will be required as well. After an initial probationary period, employees will be eligible for health + dental insurance and PTO benefits. A college degree in CIS, MIS, BIS, CS, etc. would be preferred, but candidates with equivalent experience and excellent writing skills may also be considered. Routine duties will include, but are not limited to:

-Assisting commercial & residential clients via remote support sessions and on-site service calls

-Systems & network deployments and migrations

-Scheduled monthly maintenance

-Desktop & laptop repairs

-Structured wiring and light A/V setup

-Occasional clerical, customer service, and front desk duties

As a smaller company, sometimes there is some overlap in roles. Ideal candidates will possess the following:

-An advanced knowledge of residential and commercial networks

-At least 3 yrs. experience working in the IT services field

-Strong understanding of TCP/IP & DNS

-Heavy experience with Cisco, Netgear, Ubiquiti, Sonicwall, etc. network appliances

-Mastery of the Windows Server, Windows Pro, and Mac OS line of operating systems. Experience with Unix operating systems.

-Knowledge of both client-style and gateway-style VPN setups

-Mastery of POP, IMAP, Exchange, and HTTP email protocols

-Mastery of both on-premises and hosted Exchange server systems, as well as Outlook and other mail clients

-Experience with medical and dental practice management/imaging software and equipment

-Experience with VMware, Microsoft, and other virtualized environments

-A hard working, can-do attitude

-Willingness to learn new things, and the ability to learn new concepts quickly

-Excellent customer service skills

-A clean, professional appearance

-The ability to multitask and do well under pressure

-Excellent writing & communication skills

Long story short, we are seeking someone intelligent, well-spoken, fun, and ambitious who loves to work hard and be busy. There is also a current opening for a more entry-level desktop support tech in the "technical support" section, so feel free to apply for that as well.

Please reply to this posting with your resume and a short note introducing yourself. Compensation depends on experience.

Vacancy expired!

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