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ID #17312652
State Virginia
City Charlottesville
Job type Permanent
Salary USD TBD TBD
Source University of Virginia
Showed 2021-07-26
Date 2021-07-25
Deadline 2021-09-23
Category Security
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Senior ServiceNow Developer

Virginia, Charlottesville, 22902 Charlottesville USA

Vacancy expired!

UVA ITS is seeking a Senior ServiceNow Developer. This position will serve as the senior ServiceNow developer on the team, advancing ITSM (IT Service Management) through advanced application development. The selected applicant will have the opportunity to support critical operational services and high-priority strategic projects in support of the Universitys mission.

We are looking for an experienced developer to join our team as soon as possible to begin serving as an essential resource for several near-term, time-sensitive ITS projects including the Finance Strategic Transformation (FST) ITS systems remediation project, configuration management, and billing integration project, and our next ServiceNow upgrade. This is a full-time salaried position where you can continue your career.

Duties & Responsibilities Include:
  • Facilitate successful completion of large technical projects as part of collaborative project teams.
  • Design end to end solutions encompassing positive and consistent user experience, alignment with ITSM and ServiceNow best practices, and scalability.
  • Develop and implement advanced workflows, business rules, script includes, client scripts, service portal widgets, Flows, and other scripting solutions.
  • Contribute technical expertise across the platforms applications, to include but not limited to ITSM, ITBM, Security Response, and Integrations.
  • Review and provide recommendations on internal security configurations, compliance, and areas of improvement.
  • Debug, diagnose, and enhance service portal themes, UI scripts, and widgets. Design improvements, new customizations, using CSS, html, AngularJS, and other programming languages.
  • Design and implement integrations with external platforms using LDAP integrations, IntegrationHub, MID Server data sources, as well as custom REST/SOAP APIs.
  • Incorporate total quality into designs, leveraging Automated Test Framework and other available tools to spot defects in sub-production testing, and alert on defects in production environments.
  • Provide expert troubleshooting on complex issues, serving as escalation point to other platform administrators/analysts/developers.
  • Proactively stay up to date in platform capabilities, research and recommend use of new ServiceNow platform features/plugins, to improve the user experience, improve process quality, and educate new team members.
  • Produce system design documentation for developed applications and updated solutions.
  • Additional duties as assigned.

Minimum Requirements:
  • High school diploma and 5 years of relevant experience, at least four of which were working specifically as a ServiceNow Developer or ServiceNow Engineer.
  • ServiceNow certification as a ServiceNow Certified System Administrator (ServiceNowCSA) or Certified Application Developer (ServiceNow CAD).

Preferred: ITIL certification

Benefits Include: The choice between 3 different health plans; vision and dental insurance; life insurance; benefits savings accounts; starting with 22 days of paid time off a year in addition to 12 or more paid holidays; 8 weeks of paid parental leave; short term disability; up to $4,360 after your first year for combined use of tuition toward a degree-seeking program or up to $2,000 for professional development including classes, certification training and conferences; and more.

APPLICATION PROCESS:

Please apply through Workday, and search for R0025267. Complete an application online and attach a CV/resume. Internal applicants must apply through their UVA Workday profile by searching Find Jobs in the top search bar. This position will not sponsor applicants for work visas. All qualified applicants are encouraged to apply. The University will perform background checks on all new hires prior to employment.Questions on the position or application process should be directed to Lauren Jackson, IT Recruiter at

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physicians Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

The selected candidate will be required to complete a background check at time of offer per University Policy.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physicians Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

Vacancy expired!

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